Contact Yeelight

Contact Yeelight Support


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About: Yeelight Fun is the RGB ambient product line designed specifically for cool play
users, which will create a unique dynamic aesthetic for your life by offering
products that are playable, innovative, and scalable. Yeelight has launched
personalized and distinctive products such as Yeelight Cube Smart Lamp, Yeelight
Beam RGBIC Light Bar and Yeelight Obsid RGBIC Light Strip.


 
  2025-10-23

Yeelight Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Yeelight Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Qingdao Yeelink Information Technology Co., Ltd.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Yeelight Classic Website

Privacy Policy: http://www.miui.com/res/doc/privacy/en.html

Developer: Yeelink





Can I trust Yeelight app?

Protect your data and wallet. We investigate the developer's website (Yeelight.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

2.1 out of 5

Privacy settings suspect

2025-03-12

by RYNSB

The whole is app is pretty sus in terms of privacy. It requires access to a whole host of information that has nothing to do with lights including access to location. They even tell you this as soon as you open the app and your only option to either accept or exit the app. This is shameful and has put me off the whole thing. The cubes are super expensive but I’ve decided to sell all the 18 that I bought. My privacy is more valuable.

Rgbic led lights

2025-03-13

by Erikbshnw

My leds don’t want to connect to my app I’ve tried everything in the book it is still not working I would rather get govee rgbic led lights

Can’t login

2025-03-14

by Oi-pilot

Can’t login with account from yeelight classic, app says wrong phone number




Have a Problem with Yeelight? Report Issue




Why should I report an Issue with Yeelight?

  1. Pulling issues faced by users like you is a good way to draw attention of Yeelight to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Yeelight customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Yeelight.


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