Contact Tufesa

Contact Tufesa Support


Company Name:

About: Experience a unique way to travel with the Tufesa app. Book your tickets in
seconds, check real-time schedules and stay on top of your travel itinerary.


 
  2026-04-30

Tufesa Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of TUFESA



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Tufesa Website

Privacy Policy: https://www.tufesa.com.mx/informacion/avisoPrivacidad

Developer: TUFESA





Can I trust Tufesa app?

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3 Most reported problems 😔💔

4.8 out of 5

Could not configure language options to English.

2025-03-16

by ClearAsClouds

I downloaded the app and opened it to see that it was only in Spanish and had no options from what I can tell to convert that to English. Got really frustrating trying to copy and paste the entire app just to try to convert to English so that I can make sense of it to book a bus ticket. A word to the app developer it might be good idea if offering it on the US based app store to make the app open in English and allow for to convert to Spanish or at least make it clear from the get-go but you can select either Spanish or English as soon as you open me up for the first time. Poor development decisions made by the developer. Very firm one star very firm one star

App is slow and with a lot of bugs

2025-03-17

by XAlex_g01x

The app is very slow and many times it is unresponsive. Ive had to close and reopen the app at-least 20 times not trying to see my ticket. Also a few times I’ve selected a seat and when i go to pay it says the seat is not available. Definitely needs some work on that.

The website and app aren’t working

2025-03-18

by Nopalito0

I’ve been trying since yesterday to order tickets and it just won’t let me it just gets me to the part to choose a seat and after that it doesn’t let me pay




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Why should I report an Issue with Tufesa?

  1. Pulling issues faced by users like you is a good way to draw attention of Tufesa to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Tufesa customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Tufesa.


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