Social Bicycles Status

Last Updated on 2024-03-04 by MobilityCloud Inc

I have a problem with Social Bicycles

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User reports:
No current problems

- Mechanical issues with bikes

- Keypads on bikes can be frustrating and time-consuming to use

- App interface refreshes frequently

- Difficulty in unlocking bikes

- No money-back option for unused funds

- Issues with putting bikes on hold and getting them out of hold

- Unreadable screens and non-functional buttons on some bikes

- Usability problems with the app, including discoverability and payment issues

Common Social Bicycles Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Social Bicycles network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Social Bicycles App
1. On android, goto Settings » Social Bicycles » click [Force Stop]

Clear Social Bicycles App Cache and Data:
1. On android, goto Settings » Apps » Social Bicycles » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Social Bicycles.

On android, goto Settings » Apps or Manage Apps tab.
Click Social Bicycles » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Social Bicycles » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Social Bicycles