Social Bicycles app not working? crashes or has problems?

Social Bicycles Status

Published by MobilityCloud Inc on 2023-08-21

Social Bicycles (SoBi) provides innovative bike share technology to municipal,
university and private programs around the world. Find, reserve, ride, and
return bicycles with ease.

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Common dislikes about Social Bicycles app

- Mechanical issues with bikes

- Keypads on bikes can be frustrating and time-consuming to use

- App interface refreshes frequently

- Difficulty in unlocking bikes

- No money-back option for unused funds

- Issues with putting bikes on hold and getting them out of hold

- Unreadable screens and non-functional buttons on some bikes

- Usability problems with the app, including discoverability and payment issues

Have a Problem with Social Bicycles? Report Issue

Common Social Bicycles Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Social Bicycles app on iOS and Android devices. Solve all Social Bicycles app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Social Bicycles iPhone Issues and Solutions

Social Bicycles iOS app crashes, not working, errors
Social Bicycles iOS app network issues
Social Bicycles on iOS has black/white screen

Social Bicycles Android App Issues and Solutions

Social Bicycles has errors/crashing/not working
Social Bicycles server network connectivity issues
Social Bicycles has black screen

Social Bicycles iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Social Bicycles app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Social Bicycles app crashes or not working on Iphone (iOS):

Close and restart the Social Bicycles app on iPhone
Update Social Bicycles app to the Latest Version for iOS
Uninstall and reinstall Social Bicycles iPhone app
Update your iPhone to the latest iOS version

Fix Social Bicycles on iPhone unable to connect to server/internet connection issues::

To resolve Social Bicycles network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Social Bicycles black/white screen (blank screen) on iPhone:

Follow the Social Bicycles iOS app troubleshooting guide Here →

Social Bicycles Android App Issues and Solutions

Fix Social Bicycles not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Social Bicycles app issues:

Force Stop the Social Bicycles App
1. On android, goto "Settings" » click Social Bicycles app. » click "Force Stop".

Update Social Bicycles to the latest version on PlayStore

Clear Social Bicycles App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Social Bicycles app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Social Bicycles.

Fix Social Bicycles unable to contact server/ Social Bicycles internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Social Bicycles » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Social Bicycles » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Social Bicycles on android.

Solve Social Bicycles black/white screens issue on Android:

Follow the Social Bicycles android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MobilityCloud Inc, developers of Social Bicycles.

100% Contact Match

Developer: MobilityCloud Inc.

E-Mail: [email protected]

Website: Visit Social Bicycles Website

82.76% Contact Match

Developer: MobilityCloud Inc.

E-Mail: [email protected]

Website: Visit MobilityCloud Inc. Website

About this app

Social Bicycles (SoBi) provides innovative bike share technology to municipal, university and private programs around the world. You can return bicycles to hub locations or lock them to public bike racks for a small fee. Social Bicycles (SoBi) integrates with the Health app to sync your bicycle trips. Find, reserve, ride, and return bicycles with ease. Our bikes are GPS enabled and can be rented with your smartphone. Enable integration in the Account tab.