Racemap app not working? crashes or has problems?

Racemap Status

Published by Racemap GmbH on 2023-09-19

Racemap broadcasts your sports event live to the Internet, smartphones and
social media. For athletes, spectators and organizers.

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Common Racemap Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Racemap app on iOS and Android devices. Solve all Racemap app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Racemap iPhone Issues and Solutions

Racemap iOS app crashes, not working, errors
Racemap iOS app network issues
Racemap on iOS has black/white screen

Racemap Android App Issues and Solutions

Racemap has errors/crashing/not working
Racemap server network connectivity issues
Racemap has black screen

Racemap iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Racemap app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Racemap app crashes or not working on Iphone (iOS):

Close and restart the Racemap app on iPhone
Update Racemap app to the Latest Version for iOS
Uninstall and reinstall Racemap iPhone app
Update your iPhone to the latest iOS version

Fix Racemap on iPhone unable to connect to server/internet connection issues::

To resolve Racemap network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Racemap black/white screen (blank screen) on iPhone:

Follow the Racemap iOS app troubleshooting guide Here →

Racemap Android App Issues and Solutions

Fix Racemap not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Racemap app issues:

Force Stop the Racemap App
1. On android, goto "Settings" » click Racemap app. » click "Force Stop".

Update Racemap to the latest version on PlayStore

Clear Racemap App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Racemap app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Racemap.

Fix Racemap unable to contact server/ Racemap internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Racemap » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Racemap » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Racemap on android.

Solve Racemap black/white screens issue on Android:

Follow the Racemap android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Racemap GmbH, developers of Racemap.

100% Contact Match

Developer: racemap.com

E-Mail: [email protected]

Website: Visit Racemap Website

About this app

GPS-Tracking for sports events with many athletes just with a smartphone - family, friends and fans from everywhere keep track to your race. this app broadcasts your sports event live to the Internet, smartphones and social media. You can easily set up your own live tracking for you, your friends or for your sports event. After the sports event you can replay the competition. Continued use of GPS running in the background can dramatically decrease battery life. For athletes, spectators and organizers.