Contact Manything Support

by Poetyk

UPDATE 6/1/20 - The app does not work for me at all. There is no live video at all. There are recordings in my feed but no live video. The recordings are capturing intermittent 8 - 9 second videos even though I have it set to continuously record. I have contacted the app support several times and have received no response. I have been a subscriber of manything for two years and now I am discontinuing my subscription and uninstalling the app. It's useless at this point and they aren't helping.

The app no longer works for me since my phone has been updated. The videos frequently go black. There is much lag and sometimes it gets jerky and speeds up. I also have 9s videos even though I have continuous recording set. There was an issue in front of my home I needed on camera and ask the thing caught was 8s of action even though 4 people were in front of the camera moving. Right now on iPhone 11 I cannot contact my other camera to see live footage. It continuously says contacting camera, although the video is still actively recording actions. I cannot see live footage at all. I emailed support and so far have not heard anything in the past four days. It's pointless to have a subscription with no support and unusable video

by Espp

UPDATE: on iOS 11.0

App has deteriorated even further with release of iOS 11.0. Clips often turn to black now in addition to even worse levels of jerkiness as described below.

App is virtually unusable now. What an utter waste of time. Reducing to 1 star and cancelled subscription.

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ORIGINAL: on 10.3.3

Latest version of the app is EXTREMELY jerky when scrubbing through clips. This occurs on both iPhone 7 and iPad Air 2, both on 10.3.3, even after deleting and reinstalling the app.

Prior to this update, when scrubbing through a clip the app was always silky smooth. But now scrubbing through a clip constantly results in random jerkiness and hang-ups, inevitably causing inadvertent skips to the next or previous clip as the app hangs and your gesture turns into a swipe. Once or twice of this nonsense is ok, but when you're reviewing hundreds of clips and this is repeated hundreds of times, it quickly becomes a frustrating and colossal waste of time.

Another needed change is clear functional distinctions in the ui between scrubbing and swiping. Far too often (especially in this latest version as described) it is way too easy to turn a scrub into a swipe. This is poor design resulting in unacceptable performance.

I will not renew my subscription and start looking for alternatives if the jerkiness is not fixed. If fixed, I'll stick around as well as change my rating.

by Onur Cam

Hello all,

I’ve been a paying customer of manything for years now. Sometimes I don’t have any cameras setup but I keep paying the subscription so that a company that I like survives. I’ve left my home unattended and my camera went offline but I did not receive any push notification on my phone. That’s fine because I got an email. However, I tried to look at the cloud recorded videos but couldn’t see anything that my camera saw before it went offline. I’ve emailed support yesterday but they haven’t responded. Now I’m left with no information about whats going on at home while I’m traveling abroad. I will never use manything again and take back all the recommendations I made to my friends. I hope you guys struggle real hard as I’m struggling right now.