IBC Bank Status

Last Updated on 2024-12-02 by International Bancshares Corporation

I have a problem with IBC Bank

Are you having issues? Select the issue you are having below and provide feedback to IBC Bank.

⚠️ Fix Now in One Click

⚠️ Most reported problems ⚠️

Crashes

40.0%

Something else

20.0%

24 hour clock ⏰

- iPad bill pay launches a small window with information designed for full screen viewing

- Cannot save changes when navigating to “change payee information”

- Mobile check deposit process is ridiculous with holds on payroll checks

- Bank needs better mobile deposit process or better training for team members

Debra E Chambers 2024-01-11

I am trying to pay bill and the pay bill section will not open. Why? 5:30pm central time 1-11-2024

Showing 1-1 of 1 reported issues:

Common IBC Bank Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve IBC Bank network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the IBC Bank App
1. On android, goto Settings » IBC Bank » click [Force Stop]

Clear IBC Bank App Cache and Data:
1. On android, goto Settings » Apps » IBC Bank » Storage » click [Clear Data] option. This clears both data and cache.
2. restart IBC Bank.

On android, goto Settings » Apps or Manage Apps tab.
Click IBC Bank » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto IBC Bank » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch IBC Bank