iSmart DV funktioniert nicht

Some people feedback us they cannot download the big video files (more than 2GB), thanks for your feedback, we are check much more camera and found the problem is camera suddenly disconnect the Wi-Fi connection during download, we cannot fix the camera crash issue, sorry.  Feedback your experience to us continually, we will improve it in the feature. if you have any question, visit iCatch web site and leave information about your question and your camera info. , we will contact you back by email.  A: Before download, you should make sure the video format is compatible with iPhone/iPad, and allow iSmart DV to access Photo Library. 2.  Play video without download feature is base on camera.  Turn on the Camera Wi-Fi, it will act as a Wi-Fi AP. 2. in iPhone/iPad, Setting->Wi-Fi turn it on and find out camera SSID then connect. the SSID & password should be on your manual or contact servce.  Trigger action, In the preview stream, you can trigger camera to take a video or picture. *9.  We are looking for your feedback, if you have any problem please leave camera name, app version and error message on our website.  With diese App, you could control the iCatch Technology's based DSP camera by using your iPhone or iPad.  Make sure the camera file format is compatible with iOS, the AVI not support. *2.  Make sure the camera is designed by iCatch SPCA6330 or SPCA6350 chip. *3.  A: First make sure you have follow connection step and established the connection, second, try to pding 192. 168. 1. 1 by other Apps, like Ping Lite, make sure the wireless signal was strong enough for work.  Listing photo & video files and download or delete files. 11.  Support video playback with audio before download. 16. 17. *1.  Automatic time correction with iPhone or iPad when established the connection. *13.  Now you can streaming the preview, take a picture or video.  Like remote viewfinder/preview, view photo album. 1.