ilévia Status

Last Updated on 2026-01-28 by Transpole SA

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Most reported problems

Not working

71.4%

14.3%

Screen

14.3%

Common ilévia Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve ilévia network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the ilévia App
1. On android, goto Settings » ilévia » click [Force Stop]

Clear ilévia App Cache and Data:
1. On android, goto Settings » Apps » ilévia » Storage » click [Clear Data] option. This clears both data and cache.
2. restart ilévia.

On android, goto Settings » Apps or Manage Apps tab.
Click ilévia » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto ilévia » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch ilévia

E-Mail: [email protected]

Website: 🌍 Visit ilévia Website

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Developer: Ilevia officiel

Mar 22, 2026, 09:10 PM
a Windows user from Villeneuve-d'Ascq, France reported problems with ilévia : Not working
Oct 01, 2025, 08:11 AM
a Windows user from Courbevoie, France reported problems with ilévia : Not working
Sep 11, 2025, 11:28 PM
a user from Lesquin, France reported problems with ilévia : Screen
Aug 13, 2025, 12:33 PM
a iOS user from Lille, France reported problems with ilévia : Login
Jul 08, 2025, 12:02 PM
a AndroidOS user from Lille, France reported problems with ilévia : Not working
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