VOA app not working? crashes or has problems?

VOA Status

Published by VOA on 2023-09-21

The free, *official* Voice of America (VOA) mobile / tablet application serves
news to your mobile device or tablet. VOA operates one of the world's largest
international news media networks on TV, radio and digital properties with a
total weekly audience of more than 200 million people around the world,
including Africa, The Middle East, Asia and beyond.

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Common VOA Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot VOA app on iOS and Android devices. Solve all VOA app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

VOA iPhone Issues and Solutions

VOA iOS app crashes, not working, errors
VOA iOS app network issues
VOA on iOS has black/white screen

VOA Android App Issues and Solutions

VOA has errors/crashing/not working
VOA server network connectivity issues
VOA has black screen

VOA iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever VOA app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix VOA app crashes or not working on Iphone (iOS):

Close and restart the VOA app on iPhone
Update VOA app to the Latest Version for iOS
Uninstall and reinstall VOA iPhone app
Update your iPhone to the latest iOS version

Fix VOA on iPhone unable to connect to server/internet connection issues::

To resolve VOA network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix VOA black/white screen (blank screen) on iPhone:

Follow the VOA iOS app troubleshooting guide Here →

VOA Android App Issues and Solutions

Fix VOA not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent VOA app issues:

Force Stop the VOA App
1. On android, goto "Settings" » click VOA app. » click "Force Stop".

Update VOA to the latest version on PlayStore

Clear VOA App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "VOA app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch VOA.

Fix VOA unable to contact server/ VOA internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click VOA » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got VOA » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch VOA on android.

Solve VOA black/white screens issue on Android:

Follow the VOA android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at VOA, developers of VOA.

Verified email

Contact e-Mail: [email protected]

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Developer: VOA (Voice of America)

E-Mail: [email protected]

Website: Visit VOA Website

About this app

The free, *official* Voice of America (this app) mobile / tablet application serves news to your mobile device or tablet. this app operates one of the world's largest international news media networks on TV, radio and digital properties with a total weekly audience of more than 200 million people around the world, including Africa, The Middle East, Asia and beyond. To do this, this app employs more than 3,500 journalists, focused on countries without a free or established press or free and open internet access. We are here to help. Please contact us at voamobileapps@gmail. com. Be sure to include the device description (example: Samsung S3) and operating system (example: 4. 3) as well as a brief description of the issue.