Are you having issues? Select the issue you are having below and provide feedback to Vinted.
- Randomly decided to move to a new app
- Require social security number for shipping label
- Unprofessionalism
- Does not support small businesses
- Deletes accounts and listings without warning
I am trying to confirm payment after receiving item but every time I click on this seller, I keep getting message 'we've encountered an unexpected error. Please try again later.' This problem is happening with this one specific seller only, all other seem to be okay
Cannot upload photos
I can’t open Vinted I just keep getting a circle, I’ve tried to delete app & re download but just the same doesn’t let me open or anything just the circle of doom !!! Which is a pain as I’m missing out on my purchases
I keep trying to upload clothes and it keeps asking for sizes although I have put them in
I tried to set up a Vinted account. The app based me in the US which is wrong and can’t be changed. There appears to be no solution 🤷🏼♀️
Vinted won't update new items eg if I go onto peacocks dresses it's not putting new dresses on just the ones iv seen
I’m not in the EU country, but I leave the EU address which is my friends house. But everyone I clicked “buy now” it shows there is something wrong and I don’t know the reason.
Whenever I go to open a sellers item on my Samsung galaxy A32 with all the latest updates & app - Vinted locks up so I have to close the task & either restart Vinted or the mobile. I lose everything & have to start again. I can never use Vinted properly
Selling: Photo gallery won’t load
Unexpected error keeps coming and app then won't work
I am unable to make any purchases. When I click on "buy now" I am taken to the sellers messaging screen. I have entered all my profile information, including card details and shipping address.
Unexpected error message keeps appearing so I can't read any messages from potential buyers
My app won’t open it just has the white screen with circle going round. I’ve tried clearing all open apps and also shut phone down but still doing it
im trying to msg sellers asking abt trapstar tracksuits and if they have proof that its real and every time i try to send a message it says sorry something went wrong. i dont know whats happened im still reciving the msgs but mine wont send, ive tried restarting my phone and closing and re opening vinted but its not doing anything
Why are no photos showing when I am trying to do a search? Basic heading Description shows but not one photo shows the item on any item
App constantly crashing, cannot select items,screen will not load different sections been happening for weeks now
My messages that I got from other people won’t open/load. I can’t accept or decline offers. uploading items doesn’t work well, keeps doing errors
It won’t let me process the payment. I keep getting the message to review with my bank which I confirm and then head back to the Vinted app to confirm I’ve confirmed with my bank but it keeps says Failed and taking MMR back to the original “but it now” bit of the page ?
It won't open at all just keeps spinning there's nothing wrong with my WiFi and all my other apps on my phone are fine. I’ve got 4 notifications but can’t open the app. Please can you help.
You are asking me to verify my email address but the screen is not responding just spiralling and can’t get into the account. I have tried several times but screen not lighting on the done button
Cannot see my closet to upload or edit items. just saying This member isn't selling anything. everything disapeared
Cannot see my closet to upload or edit items. It shows if I try to bump items and others can see it. I keep getting an error message.
Vinted messages not loading - rest of the app working fine but I cannot access any messages
Unable to access my Vinted App
Hi I have sold something on Vinted but can't get into the message thread as it doesn't load to see the details and send the dress.
Won't accept my new card details even when I confirm it with my bank
Hello, I just received a message from a seller as I have been having issues tracking a parcel and still not received it but todays message was about paying extra postage of £1.45 to Evri with a link that I did not click but I messaged the seller back suggesting contacting Vinted to get advice. I then messaged to say could I pay the £1.45 extra postage on collection. Since sending that message I am unable to open my messages? I have never had a problem with the app in the past and have turned my phone off & on and updated the Vinted app but not sure what else to try? Thank you in advance for your advice.
Unable to down load new version or log in as just keeps wiring round like there is no connection I do have connectivity and can log into everything else just not Vinted I have money that I need to withdraw into my bank account and I have items that people want to receive i
I’m unable to buy anything on the Vinted app- when I choose the option “Buy Now”, I get taken to a conversation with seller and nothing happens. In addition to that, I’m also unable to buy anything on the Vinted website- I do get further through the purchase, being able to put in my shipping address and bank details. However, we I choose to pay, I get an error message pop up that says “errors.unknown” and I’m unable to complete my purchase.
Won't let me buy anything. Keeps telling me my card has failed. Checked my bank account, nothing wrong there. Try other cards too.
Complete guide to troubleshoot Vinted app on iOS and Android devices. Solve all Vinted app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Vinted Limited, developers of Vinted.
List a few items to start—and watch your funds grow. • Listing is easy - just take a picture and upload it with a price and description. • Keep everything you make - remember, there are no selling fees on this app. • Sell securely. Buy second-hand to save money, and be part of a global fashion movement. • Find the brands you love at affordable prices. Whether you’re selling fashion brands, kids’ toys, or vintage decorative pieces for your home, this app is the go-to app for everything second-hand. Download the new version of the this app app for the chance to sell faster to our growing member community and make extra cash with no selling fee. Discover a huge variety of labels on the platform —as well as items that are sold out in stores. • Find exactly what you’re looking for. Reach more buyers by using our new paid feature, Closet Spotlight, that promotes your Closet in other members' feeds and catalog search results. Enjoy secure payment methods, including Apple Pay, PayPal, and credit card. • Choose shipping that works for you. Make money selling clothes, toys, and homeware all in one place. Make money from your unwanted stuff, and find exactly what you’re looking for. You can sell quickly to a diverse community of members sharing, discussing, and trading at your fingertips. Sell more on the new “Home” category, and choose from thousand more amazing deals. Transfer funds to your bank with our secure in-app payment system. • Stay updated. Customize your feed by following brands, wardrobes, and trendsetting sellers to get inspired for your next purchase. Free up more space by selling what you don’t need anymore. • Ship easily. Filter between categories, brands, sizes, and prices. • Shop safely. Download the label and track your package directly. • Get amazing deals.