98point6 Reviews

98point6 Reviews

Published by on 2024-06-14

🏷️ About: 98point6 is an app that provides on-demand consultation, diagnosis, and treatment from board-certified physicians via secure, in-app messaging. The app offers a unique, text-based care delivery system that allows users to get the right care at the right time, without appointments or travel. The app is available nationwide, 24/7, 365 days a year. There are two ways to access 98point6: via a Personal Plan or a Sponsored Plan.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
59.4%

🙄💅🫥 Neutral
29.2%

😎👌🔥 Positive experience
11.4%

~ from Justuseapp.com NLP analysis of 48,191 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy to use

- Saves time and limits anxiety

- Doctors are understanding and knowledgeable

- Affordable price

- Quick access to care

- Peace of mind

- Helpful for college students



Read 30 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Waste of time

2022-05-22

Worst doctors! I used this ap to try to get a refill that didn’t happen. I ended up going to push health and got it refilled. Second time using 98point6 I was wanting to get antibiotics for my sons ear infection, I looked inside his ear with an otoscope and it was really red. This is not his first ear infection. The dr said to get him tested for covid. What?! He had an ear at infection not covid. He has really bad allergies that causes fluid in his ears. Well it caused an ear infection in his left ear. The dr said it is probably a cold causing the redness in the ear and will go away in a few days. I told her no it’s an ear infection and he needs antibiotics . She wouldn’t help. I took him to his pediatrician she confirmed the ear infection and prescribed antibiotics. I was hoping 98point6 would of been useful but it’s a joke along with the crappy drs.

SUCH A JOKE!

2022-06-23

Used this app because it was recommended by my employer as a quick, easy option to receive care for minor illnesses. I ended up with a D.O. that couldn’t even diagnose a simple skin infection! She told me to go to the emergency room! I was told by my insurance company to use 98point6 for minor issues and was referred to the most expensive, worst possible place, especially during a pandemic!!! Isn’t that the point of 98point6??? Easy access to care for minor issues??? I ended up contacting another app, sent the same pictures and was prescribed the antibiotics I needed. The “doctor” I saw was incompetent to say the least. I will NOT be using 98point6 again! A total waste of an hour...

Response to developer: I see the developer responses are as incompetent as their providers, LOL! They are either lying to protect their image, or really as disorganized and ignorant as they appear to be... No, developer response person, I DEFINITELY used the this app app! Please don’t try to insult my intelligence or yours by trying to discredit me because “doctors” on your platform are incompetent. I’ve never used AdvancedMD for care, I didn’t even know that was an option, but thanks for giving me an alternative to the crappy this app app that I can use in the future.

Waste of Time and Money

2022-07-24

The doctor’s on this service are extremely condescending. They also apparently can only treat any illnesses or infections once, so you’re paying $120 a year plus a $1 a visit to receive absolutely no help. My most recent visit, I wasn’t even looking for a prescription or treatment. I sent details and pictures of the area of concern and all I wanted was advice on whether or not I needed to be seen in person. The doctor rudely told me that he couldn’t help because I was treated for the same thing 7 months ago. He said to continue to do the things I was already doing to treat the problem. No other advice given. Turns out I have a massive infection in my lymph node and needed to be out on antibiotics immediately. No testing done at urgent care, I was simply diagnosed by my symptoms and the doctor looking at the are. Same I provided to the DR in this service. What is the point of this service if they can’t actually treat or diagnose you.

Signed up & mislead same day

2022-08-25

I needed a 3-day gap prescription of medication, requiring a televisit & submitting my prescription to the pharmacy. After downloading & signing-up for the “this app” membership, 98point6 was stuck where it required my profile to contain a pharmacy. I searched for support and left 2-messages, at non-human alternatives, unable to start a session because 98point6 doesn’t allow you to progress until your profile contains your pharmacy preference. 4-hours later, miraculously, 98point6 let me choose a pharmacy. From there I submitted my medical issue. The doctor was very kind and supportive but couldn’t help me a bit because not only could she NOT prescribe scheduled medicines by a required tele-visit, she couldn’t submit the prescription to a pharmacy without an approval to submit electronically. I wasted the entire time and effort from the beginning moment I believed 98point6 was a solution. PROCEED WITH CAUTION; READ EVERYTHING; I DID AND SEE WHERE I LANDED?

Cheap price for cheap service

2022-09-26

Doctor ignored my main issue which is coughing. The prescriptions were for sneezing and running nose which I don’t have. I didn’t realize that until late but I think that was because the doctor pushed too fast. Whole visit was done in less than 2 min. Now I’m doubting whether he really read all information I entered before the visit. He didn’t ask anything about any symptoms during the visit so I thought he was sure. Now thinking about it, it felt like he was just giving out suggestions based on computer result which he didn’t even evaluate. I can be wrong and I hope I’m wrong, but my issue was not really addressed and answered. And there’s not an option on 98point6 to make complaints about doctors so I figured they would just expect me to leave a negative feedback so I did. I don’t recommend 98point6 if you’re serious about your health.

Lousy experience

2022-10-27

Chaotic, sloppy, rude. Terrible first experience. The first thing my doctor said? “You know, medicine is very pricey without insurance.” Awesome. Duh. Tell me something I don’t know. I didn’t sign up to be ridiculed for not having insurance.
Then “the doctor” sends me a gigantic text with an enormous link to a coupon. What am I supposed to do with this? Before I can ask for an explanation, she sends another coupon for the same price, but less than 50% of the quantity. I explained that I wasn’t going to pay the same price for less than half of the product. She may as well have sent me the rolling eye emoji. She said she would now have to call the pharmacy and this would take 15 minutes. Which is weird, because the first transaction was instantaneous.
Avoid. What a hassle. I can be treated badly by people via text for free.

1 star is too much

2022-11-28

Used this to get a doctors note to quarantine after being exposed to Covid-19. Told the doctor my symptoms and that I was exposed, and she told me to go to a doctor in person. I used this service as I am paying out of pocket, do not have a primary doctor, and don’t have the funds or physical ability to go to a doctor right now as I am extremely ill. I was already tested for Covid-19, but was negative. I still have symptoms that are only getting worse so I know I need to quarantine. Complete waste of money and time. I wish I never used it in the first place. This was the third service I used and again had NO help. All I needed was a note so I prevent spreading any illness and to be covered at work, now I’m out of options and I’ll probably lose my job. I wish I could get a refund for spending $40 for nothing.

Hmm. It’s ok

2022-12-29

So I’ve used 98point6 twice. The first time I had a definite ear infection. Was told to use saline nasal spray. When a I explained (again) that this had been going on for several weeks, at home treatments, etc. she finally agreed to prescribe antibiotics. This quickly cleared up the infection. The second “visit” I awoke to a super sore throat and white spots on my tonsils. Was told it might be strep throat but they couldn’t diagnose strep - that I could go to the minute clinic. Well, no kidding. If I had time to go a minute clinic, I wouldn’t be using this service. Then I was told it could also be a variety of other ailments, no offers of what it could be or how to treat, what symptoms to watch for, etc. When the visit was over, I received an after care list saying I had been diagnosed with strep throat! But no help, no prescription. So... Total waste of time (and money). I almost feel like the doctors are told not to prescribe anything unless there’s no way around it, and you’re just kind of brushed off. I realize I can go to an actual doctor’s office, but isn’t that the point of paying for this service?

Super convenient, makes getting help easy!

2023-01-30

I have used this service multiple times for a variety of things (stomach flu, foot pain, random questions) and each time I am amazed by how easy it is to use! I absolutely hate going to the doctor for things I think are trivial or that I’m just going to be asked to make another appointment next week to “check back in” and waste another 3 hours of my life, so this app has been a great solution for me to actually get in touch with a doctor (and limit anxiety doing so!). Now the “check back in” part of getting care, if I’m not feeling better, takes 15 minutes, not half my day. Never once has a this app doctor I’ve talked to made me feel silly for asking a question or not knowing information, and each time I learn something that I never have time to ask my actual doctor about in our annual 10 minute check in. Overall 11/10, would recommend. I tell all my friends to use this whenever they are sick at home or not feeling well at work, seriously try it out.

Amazing, Thorough and Fast

2023-03-03

This video doctor visit was more thorough than my last 2 office visits. The doctor had read all of my history and current issues, so she came into the video consult well prepared and asked meaningful and insightful questions, getting to the root of the issue quickly and efficiently.
I am incredibly impressed and have to point out that this is certainly a positive to come out of our current social distancing edict.
I would never have dreamed of a video consult had It not been for current events.
Thank you to everyone who made this possible and those who are making it work!

Diagnosed and prescribed treatment for rosacea in a matter of minutes

2023-04-01

I had a nagging suspicion for months that I had rosacea on my cheek, but didn’t want to spend the time or money to go to the doctor if that wasn’t the case. While at home one weekend, I was able to chat with a doctor who, after seeing the requested photo of my cheek, was able to diagnose me with rosacea and had a prescription sent to my pharmacy. It was so helpful to be able to clear up and receive treatment for an issue that had been bothering me for months in just a matter of minutes.

Helpful

2023-05-03

Getting through the testing and questions can be frustrating when feeling like you want to talk with someone immediately. But really it’s just like a 15minuts effort which is excellent compared to an office visit.

I can’t actually see this review as I type, but the doctor was helpful and answered our questions. We were directed to still call our child’s primary care physician during business hours, but we were assured we didn’t need to panic and she helped us understand the level of urgency - in our case low thankfully!

Feels better talking to a real Dr. instead of googling what terrible illness you don’t have.

2023-06-03

I’ve used 98point6 several times over the last couple of years and it’s been a lifesaver. I honestly enjoy going here for a quick opinion about something that might be a run of the mill cold, or even a more sensitive rash in a place you might not want to say in front of mixed company. 😬

The only piece of feedback I’d have is an option to get help for my two small kids. I’m sure it’s a common request that they’re working on, if not I’m glad to help out with my feedback.

Thanks for your help!

Great for Students

2023-07-05

I’m studying in a different state than my primary care provider and have slacked off on going to see the doctor because of this — especially when I know a visit for something minor will cost so much money. I had an minor illness come up that I knew from past experience I would need a prescription to fight, and I wasn’t sure how I was going to be able to get the care I need. I was able to download 98point6 , chat with a doctor, share my previous prescription and get a new one sent to the pharmacist all within half an hour. I’m very impressed and will use this again for questions and other minor health concerns!

My inflammation on ears back

2023-08-05

This was my first time using 98point6 . Dr. Patel was recommended. Because of the irritation of infection on my ears’ auricles, I woke up at 3:30am in the morning. A friend recommend me to use virtual doctor. And I did. That’s really AWESOME! I am a foreigner, and have no insurance. The doctor is licensed and is available 24/7. The process took about 5-10 minutes, after I answered personal question and described my symptoms, the AI guided me to pair a doctor. Then the doctor briefly videotaped about my symptom. And prescribed medication online to my nearest CVS. All done! It is 5:45 am in the morning. I can just wait until CVS opens and go to collect the medication. Thanks for the this app app. It helped me!

Convenient and well worth the the cost in the first visit

2023-09-06

Such an ease to use and amazingly affordable. The doctors are great and polite. Very inquisitive and are quick to get you a diagnosis. I’ve used this for a variety of family needs in the last 6 months from the flu, a cold, random rashes, and a pinched nerve in my arm. They’re great to get you answers and relief with either video conference or photos and text. I would highly recommend 98point6 to anyone, especially those who don’t want to waste time in an expensive quick care or ER for an ear infection at 2:00AM. Instead, you’ll have a prescription sent to the nearest pharmacy in a matter of 20 minutes to an hour!

The best!

2023-10-08

98point6 is everything! The subscription cost alone is minimal and worth every penny. Not to mention it’s only $1 for each visit. So 98point6 itself is pretty great and very easy to use. Speaking to a doctor is a breeze. You give a bit of information as to what’s going on and then you wait in the comfort of your home (or wherever) for the doctor to see you. You can do other things while you wait which is a huge bonus. Everything is through text so no need to worry about video chat and looking presentable. I needed labs done and a new prescription. Everything was completed through 98point6 . No need to go to an office and worry about catching someone else’s sickness. As I said, 98point6 is everything!

This App is Awesome

2023-11-08

I highly recommend this to anyone who has trouble getting in to see a doctor. Or anyone who needs help with symptoms they aren’t sure what so do about! These doctors are fantastic, and they help you to know what you should do at home,, as well as what should be done if your symptoms worsen. I would also recommend this to anyone whose college is covering it! That’s how o was able to get a plan. Healthcare can be hard in college, so this has been immensely helpful for me, so that I know how to take care of myself when something new crops up. Wait times are short and convenient for both parties, and the doctors are lovely. Highly recommend this to anyone and everyone who needs a medical app to evaluate their symptoms from home, and needs to chat with a medical professional.

Simple and Awesome

2023-12-10

I don’t have insurance so $20 for a year is an unbelievable deal!! I’ve been sick for over a week and after doing a ton of research online and trying to find the best service for the best price I landed here. Within an hour I’ve already spoken to a doctor and got the meds I need. And to have the peace of mind to know that I can just pop on here any time in the next 12 months is truly priceless for someone on a tight budget with no insurance! I cannot thank the people who came up with this idea enough. Honestly, even the post-first-year price of $120/year is a deal. That’s only $10/month to see a doc anytime. I think I’ll be sticking with 98point6 for the long haul. Once I’m no longer sick I’m looking forward to trying it for things like my birth control and getting back on thyroid meds. Thank you all so much!

Great experience!

2024-01-10

Wow, what a great experience! I had no idea this service existed, but I’m sure glad I do now. When my employer failed to provide health insurance benefits and I needed to see the doctor, I panicked. A typical doctor’s visit in my city costs around $100. With my insurance it would have been a high copay. That’s when I started looking for alternatives and ran across this app. In the span of a few days I spoke with two doctors, got my blood tested, a prescription issued, and started treatment. This took less time than scheduling and getting an appointment with a doctor in person. Obviously if it’s an emergency you should call 911. But for normal doctor visits and questions, I’m very glad I found this app! Thanks!

Very useful service!

2024-12-16

I can’t recommend 98point6 highly enough. I paid the discount offer of $20 and have already chatted with a doctor several times. I had some prescriptions filled and a bad sinus infection treated. The hours are extremely convenient, the service is fast but still personal and it’s very affordable. There are a few kinks that could be smoothed out but the pros heavily outweigh any cons. I especially love that it’s chat based instead of video calls.

First time user and loved it!

2024-12-16

On a ski trip in NH my 13 yr old got sick. We were ready to go to an urgent care and spend 2-3 hours plus the possibility of catching something else and I remembered this benefit from my company. Got 98point6 , signed up in no time and started an online visit via text and video call. He clearly has sinusitis and got an antibiotic. This was amazing, much more convenient than a visit to an urgent provider.

Feature Requests

2024-12-16

Love 98point6 , but I wish there was a way to upload medical documents so the doctors would know existing conditions so they can better identify what may be going on. This isn’t an end all be all solution to current urgent care practices, but I feel like having some more information about the patient may help figure out the problem.

Love the log-in via text, however, what if someone has stolen your personal information and is posing as you? What about Touch ID & Face ID as a second form of identification?

Syncing with the Apple Health App? The Health app allows apps to sync with it and share health data. This would be useful and a ton of information to your doctors, with patients permission of course :)

Just a few thoughts.

The best, most convenient way to see a doctor!

2024-12-16

I can’t believe how easy 98point6 is to use! I had an issue with soreness in my calf that seemed very suspicious. I was able to start a visit in 98point6 , share my concerns with a doctor who let me know that my symptoms were very common (and expected) and she told me how to alleviate the pain. I was able to have the visit while at my desk at work in an open floor plan environment! Quick, inexpensive and super helpful!

Convenient way to access a doctor!

2024-12-16

98point6 allows people to access a doctor easily. Their board certified physicians provide good care anytime you need. This beats spending 2 hours waiting in a germ filled waiting room when you want to get treatment for your Illness. And soon I’ll be able to get my kids seen too while avoiding the pain of loading kids into the car, and waiting to see a pediatrician for something minor!

If your time is important, get this app

2024-12-16

If you’re a young professional who doesn’t have time to schedule doctor visits during the work day you NEED 98point6! I was able to get prescriptions filled, a consultation that saved me the trip and expense of urgent care, and quick results for only $20 a year. There’s absolutely no reason why you shouldn’t have 98point6 it will save you hours which to me is my most valuable resource.

Affordable, but most importantly, easy and efficient!

2024-12-16

I used this app for the first time today for something I would have likely just suffered through if it meant taking the effort of going to my GP’s office. I created an account, input my symptoms, had a doctor diagnosing and treating me all within 15 minutes from the comfort of my bed. My doctors’ office/walk-in clinic and pharmacy visit would have taken me 1.5-2+ hours, not to mention the higher cost of needing care on the weekend. This service is invaluable!

Amazing Service!!!

2024-12-16

This was my first time using this app as it was a new benefit offered by my employer. Although sick I really liked this text app service. No waiting. I was at work and utilized the service during my morning break and was done before my break was over. Dr. McCormick was caring, thorough, knowledgeable and didn’t rush me; and was more than happy to answer all of my questions. I definitely will be utilizing this service in the future and highly recommend it to others.

I never leave reviews BUT...

2024-12-16

98point6 totally deserves one. It’s amazing. Instant access to incredible doctors 24/7. They’re patient, kind, willing to answer any question you have. I’ve received more thorough care from 98point6 than any doctor I’ve ever visited in person. $20 for the first year and $120/year after that? It’s a no-brainer for me even with insurance (office visit copay is $25-30). I love that it’s text based. It makes it so much easier to communicate your health issues without embarrassment. I can’t recommend this app enough!

A Lifesaver

2024-12-16

My husband was absolutely miserable at 2am and I found out about 98point6 in a deep reddit hole. Had a full chat “visit” (even with a quick facetime) and within 10 minutes had 2 prescriptions sent to a pharmacy to pick up when they opened. On Thanksgiving. And only paid $21 because he doesn’t have insurance....and visits are only $1??¿??¿? why doesn’t everyone use this??



Is 98point6 Safe? 🤗🙏


No. 98point6 does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 48,191 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for 98point6 Is 16.1/100.


Is 98point6 Legit? 💯


No. 98point6 does not seem legit based on our analysis. This conclusion was arrived at by running over 48,191 98point6 User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for 98point6 Is 57.2/100..


Is 98point6 not working? 🚨


98point6 works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Information 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Personal Plan:

- Introductory rate of $200 for the first 3 months

- Unlimited access to on-demand primary care for $1 per visit during the introductory period

- After the introductory period, an annual plan is available for $600 per year + $1 per visit

- Limited to only one patient (the account holder) per account

Sponsored Plan:

- Some employers, health plans, and retailers provide access to 98point6 through a Sponsored Plan at no charge

- Visits may be offered at low or no cost to eligible members and their dependents ages 1+

- Eligibility should be checked with the health plan sponsor

Note: The account holder must be 18+ to create an account and seek primary care; 19+ in Nebraska.



How was your experience with 98point6? Post a Review




Features

- On-demand consultation, diagnosis, and treatment from board-certified physicians

- Secure, in-app messaging system

- Unique, text-based care delivery system

- No appointments or travel required

- Available nationwide, 24/7, 365 days a year

- Two ways to access: Personal Plan or Sponsored Plan

- Personal Plan subscriptions come at an introductory rate of $200 for the first 3 months, with unlimited access to on-demand primary care for just $1 per visit

- Sponsored Plans may be available at no charge to eligible members and their dependents ages 1+

- Patients are responsible for any outside-of-app costs, including prescriptions, labs, and visits to an in-person physician, if recommended

- Board-certified physicians are specially trained to treat and diagnose via text-based care, and support photo, video, and audio as needed

- Common conditions that can be treated or advised on include cold, cough, flu, UTI, acid reflux, heartburn, digestive issues, yeast infections, STIs, reproductive health concerns, muscle sprains and strains, seasonal allergies, asthma, respiratory issues, skin conditions, rashes, bites, sunburn, nausea, stomach flu, gastroenteritis, and general health questions

- Prescription policy: doctors can prescribe a wide variety of medications, but do not prescribe controlled substances, muscle relaxants, lifestyle medications, or medications that require strict monitoring. Physicians adhere to evidence-based standards with respect to the responsible use of antibiotics.

- Not intended for medical emergencies. If you are having a medical emergency, call 911 or immediately go to the nearest emergency room.

  Customer Service/Support
Developer:
98point6 Inc.


Website: