- On-demand consultation, diagnosis, and treatment from board-certified physicians
- Secure, in-app messaging system
- Unique, text-based care delivery system
- No appointments or travel required
- Available nationwide, 24/7, 365 days a year
- Two ways to access: Personal Plan or Sponsored Plan
- Personal Plan subscriptions come at an introductory rate of $200 for the first 3 months, with unlimited access to on-demand primary care for just $1 per visit
- Sponsored Plans may be available at no charge to eligible members and their dependents ages 1+
- Patients are responsible for any outside-of-app costs, including prescriptions, labs, and visits to an in-person physician, if recommended
- Board-certified physicians are specially trained to treat and diagnose via text-based care, and support photo, video, and audio as needed
- Common conditions that can be treated or advised on include cold, cough, flu, UTI, acid reflux, heartburn, digestive issues, yeast infections, STIs, reproductive health concerns, muscle sprains and strains, seasonal allergies, asthma, respiratory issues, skin conditions, rashes, bites, sunburn, nausea, stomach flu, gastroenteritis, and general health questions
- Prescription policy: doctors can prescribe a wide variety of medications, but do not prescribe controlled substances, muscle relaxants, lifestyle medications, or medications that require strict monitoring. Physicians adhere to evidence-based standards with respect to the responsible use of antibiotics.
- Not intended for medical emergencies. If you are having a medical emergency, call 911 or immediately go to the nearest emergency room.