Contact Photon Support
Company Name: Photon Medical Communications
About: For you and your healthcare practice, Photon is three things:
1. It's a
technology company that connects hospitals to on-call specialists in real time.
Photon Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Photon Medical Communications
57.14% Contact Match
Developer: Phantom Technologies, Inc.
E-Mail: [email protected]
Website: 🌍 Visit Phantom Website
Can I trust Photon app?
Protect your data and wallet. We investigate the developer's website (Photonapp.net), verify they're legit, and uncover hidden scams or complaints.
4 Most reported problems 😔💔
I received a text for my Paxil prescription but I am unable to open link says to contact support?
Needs some fine tuning
by Pj5969
First of all, great app in its kind. Great initiative.
- There should be some fix for timings. Lab draw and result timing or x ray study timings are visible in future, e.g. If I am seeing results on 1/1/16 at 0730, the reported result's time is around 0855 on 1/1/16, which is not possible. Moreover timing of lab is critical for folks like us who works in emergency settings.
- The notifications are not consistent. That makes relying on app unreliable for updates.
- With the notification, tap on the notification should open directly the study result it was notified for. Tapping on notification only opens the app. Suppose I am carrying 20 patients then it becomes almost impossible to find out which patient had new study results. This way the app becomes time-consuming thank time-saving.
I know these are very minute technical stuffs which can be fixed easily with updates but these points are very critical when it comes to taking care of sick patients in time-sensitive manner.
Hope to see these issues fixed with next updates.
The best app for practicing physicians out there
by Tednaz
Photon is by far the best app out there for practicing physicians.
Allows me to see all the needed patient data to make decisions on the go, and not have to deal with finding a PC, or listen to verbal descriptions.
It's a game changer, not only for my practice, but my patients as well.
Incredible!
by Texazguy
Amazing capabilities! Allows you to make clinical decisions from anywhere and it's so easy to use. You can also show patients any image right from your device. This is a game changer
Have a Problem with Photon Mobile? Report Issue
Why should I report an Issue with Photon Mobile?
- Pulling issues faced by users like you is a good way to draw attention of Photon Mobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Photon Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Photon Mobile.
