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Published by bpb on 2024-05-23

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Have a Problem with bpb: Das Grundgesetz? Report Issue

Common bpb Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot bpb app on iOS and Android devices. Solve all bpb app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

bpb iPhone Issues and Solutions

bpb iOS app crashes, not working, errors
bpb iOS app network issues
bpb on iOS has black/white screen

bpb Android App Issues and Solutions

bpb has errors/crashing/not working
bpb server network connectivity issues
bpb has black screen

bpb iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever bpb app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix bpb app crashes or not working on Iphone (iOS):

Close and restart the bpb app on iPhone
Update bpb app to the Latest Version for iOS
Uninstall and reinstall bpb iPhone app
Update your iPhone to the latest iOS version

Fix bpb on iPhone unable to connect to server/internet connection issues::

To resolve bpb network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix bpb black/white screen (blank screen) on iPhone:

Follow the bpb iOS app troubleshooting guide Here →

bpb Android App Issues and Solutions

Fix bpb not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent bpb app issues:

Force Stop the bpb App
1. On android, goto "Settings" » click bpb app. » click "Force Stop".

Update bpb to the latest version on PlayStore

Clear bpb App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "bpb app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch bpb.

Fix bpb unable to contact server/ bpb internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click bpb » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got bpb » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch bpb on android.

Solve bpb black/white screens issue on Android:

Follow the bpb android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at bpb, developers of bpb.

100% Contact Match

Developer: Bundeszentrale für politische Bildung

E-Mail: [email protected]

Website: Visit bpb Website

100% Contact Match

Developer: Bundeszentrale für politische Bildung

E-Mail: [email protected]

Website: Visit Bundeszentrale für politische Bildung Website

About this app

Die App zum Grundgesetz der Bundesrepublik Deutschland beinhaltet die aktuelle Fassung des Grundgesetzes: übersichtlich, durchsuchbar und mit persönlicher Merkfunktion zum Speichern und Sammeln der wichtigsten Artikel. Den 14 Abschnitten des Grundgesetzes ist ein kurzer Einleitungstext vorangestellt, der einen leicht verständlichen Überblick zu den wichtigsten Bestimmungen des jeweiligen Abschnittes liefert. Testen Sie Ihr Wissen über das Grundgesetz im Quiz und lassen Sie sich von teils kuriosen Anekdoten und Details überraschen. Außerdem bietet die App viele Hintergrundinformationen zur Entstehung und Entwicklung des Grundgesetzes. Warum heißt es eigentlich Grundgesetz und nicht Verfassung? Wie und wann wurde es beschlossen? Wie kann es verändert werden? Als Zugabe gibt es das this app-Lexikon "Pocket Politik", das politische Begriffe kurz und verständlich erklärt: von "Abgeordneter" bis "Zuwanderung".