Contact VarageSale Support

by Starryrg

I only use the app because it is what everyone over here uses to sell their stuff in the military. You cannot copy addresses or phone numbers out of the messages almost ever. You have to pick single pictures to post in Messages and cannot pick albums or multiple pictures at a time. The application crashes constantly. Half the time you don’t even get notifications properly if at all. It is the same on iPads and iPhones alike. The app used to notify you when your items would get removed or we’re about to get removed and no longer does. Active conversations continually don’t show up or in active conversations get sorted back into the active conversations at random. And for some reason every time they get new admin’s they seem to be power-hungry military spouses who have no authority in the military but seem to want to dictate to everybody whatever they choose. They continually make up new rules since I’ve been on this program based on their emotional experiences and their frustration with customers they are supposed to support. They seem to constantly post rules that existed no other yard sale type site. Overall the site needs complete overhaul and they need to hire or have admin‘s that are there to help people with issues not be mafia dictators.

by Burgergril69

This app is horrible in every way. Unlike every other app, this app doesn’t allow you to search within a location radius or anything like that. You have to join a ‘community’ and you can only buy and sell and search for stuff within that community. The problem with that: There’s like 30 communities in my town. So in order to see all the offers in my town I would have to join all 30 communities. Here’s issue two: you can’t just ‘join’. You have to apply. I was waiting TWO WEEKS for my application to be reviewed. In the end, I got denied because I didn’t want to use a public profile picture of myself. Fun fact: The community manager who denied me doesn’t have one either. I really wanted to buy something on that app, but couldn’t. No idea why this app is a thing and managed like that. Even if I had a profile picture, the whole community thing is ridiculous. Imagine you wanna look in another area for items because you travel there, guess what, you have to apply to a community there first. And unless you wanna do it 30 times it’s basically a gamble. Terrible concept, big waste of time.

By the way: Changing your community deletes all your listings.. use offerup instead, they’re amazing.

by Livdub

Super disappointed in VarageSale’s requirement of having to use your first and last name in order to join an area. Their reasoning is that people feel safer meeting someone who uses their first and last name but I argue that it’s the opposite and that I feel LESS safe meeting someone who knows my first and last name. You could easily google my name and find out where I live or work when on all the other apps I use they only show my last initial and I never give everyone my address. When I expressed concern about my safety in joining with my full name the moderator denied my access and told me it was to make other people feel safer. No other app requires me to give my full name that is then made public for everyone to see. This is very concerning and I’d suggest VarageSale consider how they’re protecting their members and how it’s actually putting people at risk, specifically as a woman I do not feel safe someone being able to google me and find out where I live by my full name.