Al-Kanz app not working? crashes or has problems?

Al-Kanz Status

Last Updated on 2021-04-14 by Hidaya Group

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Common Al-Kanz Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Al-Kanz app on iOS and Android devices. Solve all Al-Kanz app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Al-Kanz iPhone Issues and Solutions

Al-Kanz iOS app crashes, not working, errors
Al-Kanz iOS app network issues
Al-Kanz on iOS has black/white screen

Al-Kanz Android App Issues and Solutions

Al-Kanz has errors/crashing/not working
Al-Kanz server network connectivity issues
Al-Kanz has black screen

Al-Kanz iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Al-Kanz app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Al-Kanz app crashes or not working on Iphone (iOS):

Close and restart the Al-Kanz app on iPhone
Update Al-Kanz app to the Latest Version for iOS
Uninstall and reinstall Al-Kanz iPhone app
Update your iPhone to the latest iOS version

Fix Al-Kanz on iPhone unable to connect to server/internet connection issues::

To resolve Al-Kanz network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Al-Kanz black/white screen (blank screen) on iPhone:

Follow the Al-Kanz iOS app troubleshooting guide Here →

Al-Kanz Android App Issues and Solutions

Fix Al-Kanz not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Al-Kanz app issues:

Force Stop the Al-Kanz App
1. On android, goto "Settings" » click Al-Kanz app. » click "Force Stop".

Update Al-Kanz to the latest version on PlayStore

Clear Al-Kanz App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Al-Kanz app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Al-Kanz.

Fix Al-Kanz unable to contact server/ Al-Kanz internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Al-Kanz » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Al-Kanz » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Al-Kanz on android.

Solve Al-Kanz black/white screens issue on Android:

Follow the Al-Kanz android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hidaya Group, developers of Al-Kanz.

About this app

Consommer selon l'éthique du Coran (Quran) et de la Sunna, aborder l'actualité des musulmans de France et du monde, encourager les initiatives (entreprendre, association), vivre l'islam au quotidien, ramadan. Islam en Europe, islam en Afrique, islam en Asie, islam en Amérique du Nord et islam en Amérique du Sud, islam en Océanie, si l'islam apparaît sous plusieurs facettes, Dieu n'est qu'Un. Téléchargée plus de 250 000 fois, l'application Al-Kanz est votre application. Halal & Halal - حلال & حلال. Vos suggestions sont les bienvenues.