Company Name: Domino's Pizza of Canada Ltd.
About: Download the Domino’s Canada app today and customize your order any way you
want. Track your order and sign up for Piece of the Pie to earn points toward
FREE pizza.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Contact e-Mail: [email protected]
E-Mail: [email protected]
Website: 🌍 Visit Domino's Canada Website
Privacy Policy: https://www.dominos.ca/#/content/privacy/
Developer: Domino's Canada
by John Waivers
App is unable to find any Domino’s locations at all, regardless of where you are or where you search. So, can’t even get the ordering process started.
Some used testing would have gone a long way.
by Best Mom ✌🏽
Besides the pizza, these people delivering are so mean, anytime I ordered a pizza, they never smile but that’s not the point. Once I ordered a pizza and I didn’t know when they arrived and they didn’t call, we had to call the store to ask what happened and some lady shouted at us on the phone saying they will never deliver to our apartment again. They blocked my account, and my daughter was so disappointed, because that day was her birthday night so she wanted some pizza but she couldn’t have some 😡. In even told them I would pay extra charges but the cut the phone. VERY RUDE !
by MiloshMickey
Rather than listing all of the issues I have encountered while using this application, my recommendation is to engage a user experience professional, or a team, to conduct a usability evaluation/audit, which should help uncover immediate issues and user pain-points.
I would also recommend conducting preliminary user research in order to learn what your customers true needs are, then using that data to inform your product roadmap.
Also, webviews are making the app feel vet dated and slow.