Are you having issues? Select the issue you are having below and provide feedback to Shell Recharge.
- Their service is lousy. Stations are listed as in operation, but when you get there, it turns out there’s a problem.
- Customer service is useless - they’ve sent me to stations that are NOT open to the public more than once.
- This company is not trustworthy.
- Despite network, app and stations promising and claiming 24 hr support, this is completely false.
- Poor usability of the app.
- System is just broken.
- Follow the prompts on the console leads to frustration.
- Manage to reboot the console (secure.
I recently installed it, in order to use a Level 2 charger in Farmington Hills, MI (which is also/used to be) a charge point station. It crashes my Android phone, which, admittedly, is a 4 GB with little space remaining. My EV Go card works perfectly (and, is Level 3) as does my Level 2 Charge Point card.
Crashes on charger selection
I have just had a charging station from Shell recharge installed and when I try to use the timer function in the charging station it does not provide power via the scheduled timer function, I must then manually activate charger station using the rfid tag? I also noticed that sometimes the background is blue in the phone app and then it seems to work to start the charging station using the app, but usually the background color is colored yellow-orange and then it does not seem work to start the charging station with the phone at all. Anyone else having the same problem?
Been trying to run Shell Recharge program so that I can use nearby Shell Greenlots charging stations. Installed the app on my Android phone. But every time I try to run the app it goes to 'Setting up offline map data' and ends up 'Unfortunately Shell Recharge has stopped' There is no problem with connections or memory on my phone. All other apps run fine except Shell Recharge. You help and advice is appreciated.
Complete guide to troubleshoot Shell Recharge app on iOS and Android devices. Solve all Shell Recharge app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Zeco Systems Pte Ltd, developers of Shell Recharge.
E-Mail: support@shellrecharge.com
Website: 🌍 Visit Shell Recharge Website
Privacy Policy: https://shellrecharge.com/en-us/solutions/privacy-policy
Developer: Shell Recharge Solutions
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Developer: Shell EV Charging Solutions BV
Our user-friendly mobile app allows you to locate charging stations, initiate and end charging sessions, check real-time charging status, and view charging history. Access nearly 60,000 charging stations across North America. Shell Recharge is with you for the journey – wherever and whenever you need to recharge your electric vehicle. With the Shell Recharge app, driving an EV has never been easier.