Greenlots Reviews

Greenlots Reviews

Published by on 2021-06-22

Charge your electric vehicle easily and efficiently with Greenlots. Our
user-friendly mobile app offers upgraded features that allow you to locate
charging stations, initiate and end charging sessions, check real-time charging
status, and view charging history. Features allow you to:...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

Greenlots Reviews

  • By

    Terrible service, app okay

    Despite network, app and stations promising and claiming 24 hr support, this is completely false. Instead you only have CS reps who can’t do anything more than remotely restarting stations, and giving absurd terrible advice like calling tow trucks via electric car roadside assistance! Electric car got held hostage by a bad faulty station that did not release current to allow the lock to disengage; since it was just after business hours on a Friday, repeated calls were useless since they could not get an actual technician to respond and they talked about waiting until Monday! Only after telling them that the broken trickle charge could trigger a battery explosion if left for that many days did finally someone get dispatched— though they didn’t even know nor had contact with the person since they claimed it was only going to be fixed hours later at the end of day but traveling back to my abandoned car showed someone did reset and manually shut down the power sometime earlier after I reached out to Seattle City Light directly (which Greenlots refused to provide). Complained to Seattle City Light about this experience and Greenlots lies already.

  • By

    This app is terrible

    This company should not be in the EV business. Their chargers and this app do not work most if the time. the app cannot connect to the chargers. Yesterday i tried to add funds to the deposit and it told me payment was declined. Then i went through added another card to pay. Now i find out that my credit card was charged after all. There’s no way to contact them if you have a problem If greenlots wants to install chargers at your school, please reject them and go with a better company who’s equipment actually works like ChargePoint or Sima.

  • By

    Great updates and functionality

    Love the function of being able to turn your phone’s flashlight on right from the app so you can easily read or scan the station information!

  • By

    Horrible App

    Start your charge and all appears to be going smoothly with the car charging. Then according to the app the car isn't charging....but it is and it won't stop logging kWh until you reach $5 even though the batter is full. I was charged $5 for 2 kWh two days in a row. Customer service said there was an equipment error the first day but two days in a row and on different chargers? The issue is the app. Avoid this app and greenlots chargers until this is remedied.

  • By

    Unreliable service

    The CCS charger in Elk Grove did not work even after multiple attempts even though it showed on the app as available. As we were traveling at the time, this caused us to be stranded and added a couple hours to our journey home as we had to look for another charger which was inconvenient for us as there were none nearby. Would give 0/5 stars if possible, would stay away at all costs!!

  • By

    Login unsuccessful or session expired

    Waited over 10 minutes on the phone and no answer. Very upset with the app for I was attempting to charge at a charging station mid trip. After 30 minutes trying to figure it out for the first time, I was not able to charge due to “session time out” or unable to login due to invalid login, reset password 2 times and reloaded with $25. Wasted time and money.

  • By

    Uninstall this app.

    Do not install this app. We went to a charger once and used this app to pay. It said the payment failed. It should have cost about 25 cents. Instead, the app won’t let me do anything, it just keeps bringing up the charging session that failed over and over and over. Checking my card this morning, it charged me $60 to charge. For 1.7kWh.

  • By

    Redesign is much better

    Looks way better than the old app

  • By

    New app is fast and responsive

    The new app not only looks better but is fast and responsive. Love the new map view.

  • By

    The new version looks great!!

    I regularly use Greenlots chargers. The app looks great and performs much better than the previous version. Great job!!👍

  • By

    Great improvement

    Good job on getting a well functioning and smooth experience.

  • By


    Thank god. The awful Greenlots app has been completely overhauled. Miscellaneous errors and not displaying fees are gone, it actaully looks like a modern 21st century app.

  • By

    Improved experience

    The app is now a lot more convenient and usable.

  • By

    New app is awesome

    The update has been great for me so far. I was able to find and charge without a hitch!

  • By

    Great new sleek design. Good to see progress in the world of EV.

    Great to see such great progress in the EV word. Thank you for helping drive progress. Great app with great design features.

A better way to Contact apps

You can now contact Greenlots customer service directly
via Email using our new site -

Contact Greenlots directly

Is Greenlots Safe?

No. Greenlots does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 71 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.4/5 . Justuseapp Safety Score for Greenlots Is 13.2/100.

Is Greenlots Legit?

No. Greenlots does not seem legit based on our analysis. This conclusion was arrived at by running over 71 Greenlots User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Greenlots Is 13.2/100.

Is Greenlots not working?

Greenlots works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with Greenlots? Report Issue

Leave a comment:

Why should I report an Issue with Greenlots?

  1. Pulling issues faced by users like you is a good way to draw attention of Greenlots to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Greenlots customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Greenlots.

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