Wise (ex TransferWise) app not working? crashes or has problems?

Wise (ex TransferWise) Status


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⚠️ Most reported problems ⚠️
Login
32.8%

Not working
23.4%

Something else
13.3%

Crashes
12.5%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Wise (ex TransferWise) Problems 🔥

-Difficult to add new recipient

-Have to set up bank all over again with each new recipient

-Accounts can be shut down without explanation



📋 17 Reported Issues:

L
Lloyd Best 2023-04-25

Wise app freezes and will not allow me to enter 6-digit two-way verification code. Key pad does not come up. I am using an iPhone 14.

T
Tan Kalaycioglu 2023-04-24

Wise App does not load account data etc.

B
Brent 2023-04-11

Cannot get "send money" button to activate. I click on this button but the screen is blank and does not populate. I have sent money once in January so I know it works. Why cannot I now proceed to send money?

D
Debra Nimmo 2023-03-09

Good day, I am unable to log into my wise account to retrieve my P membership number. I need this number to make a telephone inquiry to find out when I will receive my funds from my deactivated account. The funds in my Australian account are for hospital bills that urgently need to be paid. Please any response will be greatly appreciated.

M
Maggie Bannister 2023-02-11

I have I phone 7 and on Wise App , finer print ID Hs stopped working for lSt week.. This not my phone, as other banks , and Apple ID and wallet are working fine with finger print ID. prints. IHAVE CANCELLED WISE APP TWICE AND REINSTALLED IT , AND PROBLEM STILL EXISTS. SO MY WISE APP INSECURE. IM FED UP WITH REPORTING THIS ON THE PHONE AND NO ONE LISTENING OR TAKING IT SERIOUSLY.

L
Legény Rita 2023-02-09

I Can't transfer money because when I write the IBAN account number it says "we can't currently accept payments to this recipient. pls help why?????

J
Jason 2022-10-02

Even after reinstalling the app, I can't log in and it states the following message "can't log on, you have tried too many times, please try again later." Even though I entered the correct password.

A
Anna 2022-08-12

Same here, App crushes the moment I open it; iphone 12 mini, all up to date

J
Joanne 2022-08-11

App doesn’t open/crash upon open on iPhone (I have iPhone 13).

M
Mark Dickson 2022-08-09

App won’t open

F
Freida 2022-08-02

Hi, I updated the app on my iphone and it now just crashes on starting. Help. re-updating, rebooting, none of the obvious things corrects the issue. i'm using an iphone 12 mini.

D
David Cleary 2022-07-27

Hi, the app on my android phone would not let me update via Playstore. I uninstalled the app and now it will not let me reinstall the Wise app at all. Can you suggest a solution? Thanks

S
Sesny GALL 2022-07-13

Hello, I have no way to unlock my Wise app account as it is asking me to take a picture of my passport and the camera is staying black on my iPhone even if I have allowed the camera on the wise app. My computer does not take good enough quality pictures.

B
Bernard Thomson 2022-07-03

I can no longer close the WISE app on my Android. This is a recent issue and even after a reboot the app remains open.

J
Jason 2022-06-27

App is not working propeely as it is nit showing payments in. Fix please.

G
Gillian Arthur 2022-06-21

Hi app not working on iPad. Can’t open the app what to do delete and start again?

S
Serena Ferrari 2022-04-02

my family couldn't use the app to send me the money today - it seems there is an issue with dates and using the app from Italy. Thanks

Showing 1-17 of 17 reported issues:

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E-Mail: support@wise.com

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Developer: Wise, formerly TransferWise