Kinomap app not working? crashes or has problems?

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135 User reports:
App has problems
 User reports 135

⚠️ Most reported problems ⚠️
Not working
40.3%

Connection
22.2%

Login
16.7%

Crashes
11.8%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Kinomap Problems 🔥

- Hangs on “Please wait while fetching additional data about the selected equipment”

- Recent app update removed any ability to compare performances on a given course

- Doesn’t actually write kcals to Apple Health

- Thinks I weigh 701 lbs

- Search function doesn’t work

- Old app worked better than the new app

- Disappointed and frustrated

📋 9 Reported Issues:

S
Steve Pearce 2025-01-12

App will not start on Android z Flip5

G
Giovanni 2024-08-08

App doesn't start on android box tv Magicsee.

S
Samantha 2024-03-22

Cannot connect new jtxfitness pro 8 treadmill just get message 'Please wait while fetching additional data about the selected equipment' and the equipment adding process halts. Works fine with zwift

C
Chris Mitchell 2024-03-20

Kinomps has lost and now stopped connecting to my Reebok FR30 Elliptical Trainer. I now get a 'Please wait while fetching additional data about the selected equipment' message and the equipment adding process halts. All works with Zwift ... so I am guessing the issue is where the Kinomap app is pointing to for the bluetooth install data

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H
Hannu Saukkonen 2023-08-09

Video frequently slows down and speeds up though the speedometer and pedaling are steady. Video freezes too often. What is causing this?

D
Dominika Kucminova 2023-08-08

Hello, when I do any video on kinomap it is not tracking my threadmill even if it's connected via Bluetooth and my programmes that I have done.

C
Colin Grey 2023-07-28

My screen keeps freezing mid row but the meters are still measuring. The screen does not unfreeze for the rest of the workout.

R
Raffaele Bortoli 2023-03-18

I ran a competition yesterday, when I completed it the application was not responding anymore, the app was showing the popup from which is possible to add comment, a like or share. After few seconds the app closes automatically. It is the second time that happened, the session is visible after restarting the app, but it is not synchronized with apple fitness. Is there a way to force this synchronization?

C
Chiranjeet Bhattacharyya 2022-12-20

Hi, this has happened twice now. Everytime I have used one of the downloaded and liked virtual runs on Kinomap and used them, at the completion, it does not reflect the full length of the run- (Say, it was the Kinomap - 🏃 Run- Fischerhäuser-->Goldach 10,2 km ❄️📹 and when I completed, it recorded the run as 5.8 kms instead of the full 10.2. I know I am right because I was recording simultaneously on my Garmin Fenix watch and it showed 10.1 km run. Please can you tell me how to correct this type of error. Regards

Showing 1-9 of 9 reported issues:

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Common Kinomap Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Kinomap iPhone Issues and Solutions

  2. Kinomap Android App Issues and Solutions


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