Are you having issues? Select the issue you are having below and provide feedback to Air France Play.
- Does not work, just like a router in their lounge
- Worse than useless on iPad
- Won't permit any downloads on iPhone
- Extremely buggy
- Downloads fail most of the time
- Only able to download 2 magazines and 2 newspapers
Complete guide to troubleshoot Air France Play app on iOS and Android devices. Solve all Air France Play app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Societe Air France S.A., developers of Air France Play.
From 30 hours before your flight's departure, connect to your Air France or Flying Blue account, or with your reservation reference number, and take your pick from our selection of entertainment. Even before your flight, you can download newspapers, magazines and music podcasts onto your iPhone or iPad, for free! Choose your favorite French and international newspapers and read them throughout your flight, whether you are connected to the Internet or not. With the Air France Play app, sit back and relax… Your journey is already starting! Fancy a little light reading? Our Air France and Air France Madame magazines are available at any time and free or charge, regardless of whether you have an upcoming flight within 30 hours or not.