Contact Air France Play

Contact Air France Play Support

Published by on 2023-05-16

About: With the Air France Play app, sit back and relax… Your journey is already
starting! Even before your flight, you can download newspapers, magazines and
music podcasts onto your iPhone or iPad, for free! From 30 hours before your
flight's departure, connect to your Air France or Flying Blue account, or with
your reservation reference number, and take your pick from our selection of
entertainment. YOUR NEWSSTAND Choose.



How to Contact Air France Play Customer Service/Support

Air France Play Contact Information

Listed below are our top recommendations on how to get in contact with Air France Play. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Air France Play. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



100% Contact Match

Developer: AIRFRANCE S.A.

E-Mail: [email protected]

Website: Visit Air France Play Website

80% Contact Match

Developer: AIRFRANCE S.A.

E-Mail: [email protected]

Website: Visit AIRFRANCE S.A. Website








Reported Issues: 3 Comments

2.3 out of 5

By steg3d


Very buggy. Please fix!

This app is extremely buggy. Downloads fail most of the time with the error message “Sorry... something went wrong. Please try again. (MIL- - 1001)”. When downloads do succeed, the magazine is sometimes nowhere to be found under the kiosk, like if the download actually never happened. Very disappointing as it is a great idea to provide digital magazines for the flight but it just isn’t working in this current version of the app.



By Jimmys travelling


Don’t bother

This app is a joke.... you can only download 2 magazines and 2 newspaper. Doesn’t give you the full selection to choose from. If you delete one, you can’t download another one. Audio files is 4 songs. No videos available.



By KY_Soldier


Even when it works it’s useless

Why do I want to see snippets of French newspapers etc. I can just get CNN or a real news app. This app like airfrance adds no value to my WiFi less flight




Have a Problem with Air France Play? Report Issue

Leave a comment:




Why should I report an Issue with Air France Play?

  1. Pulling issues faced by users like you is a good way to draw attention of Air France Play to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Air France Play customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Air France Play.


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