France Culture app not working? crashes or has problems?

France Culture Status

Last Updated on 2019-02-04 by Radio France

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10 User reports:
App has problems

User reports 10

⚠️ Most reported problems ⚠️

Not working

60.0%

40.0%

problems reported in the last 24 hours

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Common France Culture Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot France Culture app on iOS and Android devices. Solve all France Culture app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

France Culture iPhone Issues and Solutions

France Culture iOS app crashes, not working, errors
France Culture iOS app network issues
France Culture on iOS has black/white screen

France Culture Android App Issues and Solutions

France Culture has errors/crashing/not working
France Culture server network connectivity issues
France Culture has black screen

France Culture iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever France Culture app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix France Culture app crashes or not working on Iphone (iOS):

Close and restart the France Culture app on iPhone
Update France Culture app to the Latest Version for iOS
Uninstall and reinstall France Culture iPhone app
Update your iPhone to the latest iOS version

Fix France Culture on iPhone unable to connect to server/internet connection issues::

To resolve France Culture network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix France Culture black/white screen (blank screen) on iPhone:

Follow the France Culture iOS app troubleshooting guide Here →

France Culture Android App Issues and Solutions

Fix France Culture not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent France Culture app issues:

Force Stop the France Culture App
1. On android, goto "Settings" » click France Culture app. » click "Force Stop".

Update France Culture to the latest version on PlayStore

Clear France Culture App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "France Culture app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch France Culture.

Fix France Culture unable to contact server/ France Culture internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click France Culture » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got France Culture » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch France Culture on android.

Solve France Culture black/white screens issue on Android:

Follow the France Culture android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Radio France, developers of France Culture.

About this app

Découvrez les émissions et les thématiques phares de France Culture : culture, philosophie, information, littérature, fictions radiophoniques, documentaires et reportages, idées, arts et spectacles, religions, histoire, sciences. - retrouvez les chroniques, billets politiques, critiques et débats et bien d'autres productions inédites pour s'informer et s'ouvrir à tous les savoirs. Avec l’application Apple Podcasts, téléchargez les épisodes de vos émissions et documentaires favoris pour les écouter en mobilité, quand vous le souhaitez, dans les transports ou chez vous. Vous pourrez également visionner les toutes dernières vidéos mises en ligne par France Culture. Podcastez les émissions de France Culture pour ne rien manquer ! L'écoute de la radio en direct sur mobile nécessite une connexion 3G/4G ou WIFI. Préférez une connexion en WIFI pour économiser votre forfait 3G/4G.