MICROS inMotion Reviews

MICROS inMotion Reviews

Published by on 2021-03-15

🏷️ About: Oracle MICROS InMotion is a mobile app designed for restaurant operators to access real-time business analytics from anywhere and at any time. It provides live graphs of key performance indicators, forecasting engine, alerts and push notifications, labor management, and check breakdowns.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
45.4%

😎👌🔥 Positive experience
39.9%

🙄💅🫥 Neutral
14.7%

~ from Justuseapp.com NLP analysis of 101 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Free download available with paid subscription

- Real-time labor cost monitoring and OT tracking

- Ability to drill down into checks to line level detail

- Email receipts directly to customers

- Loss prevention alerts for real-time decision making

- Useful tool for managing multiple locations

- Ability to pull up checks and send them by email from mobile device



Read 24 Customer Service Reviews 👿🤬😡😠💢😤

1.7 out of 5

Owner

2022-05-25

Worst app in the history of apps! Pay them hundreds of dollars per year just so I can see what my business did yesterday. By "real time" they mean 30 hours behind what is happening.

Cant get rid of legal term page

2022-06-26

On legal page after downloading MICROSinMotion I've been trying to get to the login page and it goes away for a second then keeps coming back. Can't use MICROSinMotion at all!!!

Junk

2022-07-27

MICROSinMotion is nearly useless. When is the last time the interface was updated? As someone else said, it hasn’t been updated for screens since the iPhone 6, never mind iPhones X and beyond! Also, as previously mentioned, MICROSinMotion often lags way behind real time. Who wrote MICROSinMotion, blind kindergarteners?

Worthless

2022-08-28

Even when MICROSinMotion works - it is never current... data always lags...

I can’t login

2022-09-29

I can’t log into my micros account on MICROSinMotion only. It won’t let me only on MICROSinMotion . I can log in perfectly fine on the website

No updates

2022-10-30

Last update was over a year ago. Not to mention that MICROSinMotion crashes without any reason. It’s a shame because it’s a great tool that could be perfected with these minor technical issues!

Won’t let me log in

2022-12-01

It keeps telling me invalid organization name and then after a while it says request time out. Fix the problem and I’ll change my rating. Micros always some sort of issue going on.

Update the user interface!

2023-01-01

Hey Oracle, in case you didn’t know phone screen sizes are a lot bigger now. It would be nice to see some effort put into the user interface.

App version is no longer supported?

2023-02-02

Keeps telling me app version is no longer supported yet there is no update or new version... also other reviews are correct in saying that MICROSinMotion is always at least 2 hours behind. Micros is garbage.

TRASH!!!

2023-03-06

I hate MICROSinMotion, I decided to delete MICROSinMotion and re download because it wasn’t loading any of my numbers. Now as I try to log in, it says my credentials are invalid. Throw the entire company in the trash!

Unreliable

2023-04-04

MICROSinMotion hasn’t worked properly in over a month. Prior to that, there has been consistent issues with it. It’s unfortunate that we can’t check on sales, employee performance, labor etc in the event we are out of town 👎👎👎

Cannot even log in to use this app

2023-05-06

“The data couldn’t be read because it isn’t in the correct format” Error message, have tried all I can, and not able to even log into MICROSinMotion .

Oracle and Micros - poor product

2023-06-06

Everything from their new Simphony Product - to terrible support - to their barely functioning app. All the way around bad , bad , bad product and poor client service

Doesn’t work

2023-07-08

MICROSinMotion worked fine on my iPhone 8, but now that I’ve upgraded to the iPhone XS, MICROSinMotion won’t allow me to log in. I’ve uninstalled and reinstalled it several times and it doesn’t work no matter what I do.

Good start, but needs more

2023-08-08

As mentioned in other reviews, MICROSinMotion is definitely a step up visually from the MyMicros we page, but doesn't offer much in-depth info that I'm looking for. It would be nice to be able to see more detail when viewing the graphs, as well as having the ability to view data from previous business dates. Overall, I think this is a good start, but it could use a lot more work and attention to detail. An iPad version would be excellent as well!

Meh

2023-09-09

Frequently crashes and I have to reinstall. Not great for a multi unit situation when your regional wants live answers and you have to wait to download an app to find out quick labor or sales info

William Fagan

2023-10-11

When MICROSinMotion works it’s fantastic however lately it will stop reporting and be hours behind. This is frustrating when you are trying to run a restaurant and need constant vision on the numbers.

Only works sometimes

2023-11-11

I use MICROSinMotion all of the time. Great tool. Unfortunately it goes down too often. Right now no info updated for the last 4 days. Not ideal at all, especially from such a company as Oracle. Should show more up to the minute info as well. Sales figures are always an hour behind.

Great job!

2023-12-13

The free download that is available with the paid subscription is a huge differentiator. The ability to see labor cost in real-time, monitor OT, drill down into checks to the line level detail and email receipts directly to customers is invaluable. I know that any problems with real-time posting and app refresh has long since been resolved. If you are in a weak wi-fi or cellular signal area MICROSinMotion won’t refresh as it is designed. The loss prevention alerts allows for real-time decision making and instant awareness to any potential thievery. This is a must have when managing multiple locations. You can even drill down into the individual revenue centers to micro manage the restaurants. Overall benefits are realized instantaneously.

Love it

2024-01-13

Being able to pull up checks and send then by email from my mobile device is very cool

Provides Nearly Realtime Info

2024-12-18

I am very pleased with MICROSinMotion and use it daily to monitor my business. I don't understand why some of the tracked metrics don't report - like ave. ticket time, but overall MICROSinMotion function as advertised.

Does not work on XS Max

2024-12-18

Worked fine on X then upgraded to XS Max and suddenly it has a data format error.

Doesn't seem to make a lot of sense but I cannot get it to do anything now

Worst app for micros

2024-12-18

Mymicros is never showing real time. For us is like 8 hours behind. Never accurate. Customer service horrible. It's like an app that was design for first iPhone

App freezes. Way behind

2024-12-18

App freezes. Sometimes never works. Not real time. Frustrating.



Is MICROS inMotion Safe? 🤗🙏


Yes. MICROS inMotion is very safe to use. This is based on our NLP (Natural language processing) analysis of over 101 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.7/5 . Justuseapp Safety Score for MICROS inMotion Is 46.8/100.


Is MICROS inMotion Legit? 💯


Yes. MICROS inMotion is a totally legit app. This conclusion was arrived at by running over 101 MICROS inMotion User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for MICROS inMotion Is 64.1/100..


Is MICROS inMotion not working? 🚨


MICROS inMotion works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with MICROS inMotion? Post a Review




Features

- Real-time business analytics for single or multiple properties

- Live graphs of key performance indicators such as sales, labor cost, discounts, check count, and ticket time

- Forecasting engine for same day last week and last year comparisons, projected forecast for today, and trend for the next two weeks

- Alerts and push notifications for abnormal key indicators or critical problems

- Labor management by viewing and ranking employee performance and warning for overtime

- Check breakdowns by tender or discount type with full check-level detail

- Check Lookup feature to retrieve individual guest checks by location, date, or amount and email a copy of the check instantly from the device.

  Customer Service/Support