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  2024-12-03

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Developer: University of Cincinnati







3 Most reported problems 😔💔

2.3 out of 5

Terrible app.

2025-03-16

by SDM2017

I'm a student at UC and this app has been "suggested" to me by a number of people. I finally downloaded it today after three years on campus. In the 10 minute window it took to download the night ride app and the UC app itself, I've received no information on when shuttle buses will be arriving, the comments page on the UC app doesn't even allow for you to send feedback. Unless someone was to look at this page, they wouldn't even know there was problem. And there are a good few of them bouncing around at least this one if not the night ride app as well.

Janky

2025-03-17

by Caaaaaami

I downloaded this app purely for the shuttles, which I imagine is similar for a lot of students. Sometimes it works perfectly, but after a couple days it just says "internal server error" and you have to redownload the app. Sometimes, redownloading it doesn't work. For the amount of people who use this app for the shuttle function, you'd think it'd be a little more functional. People depend on this to get to class on time. It should work.

Bus tracking

2025-03-18

by Mliebenow

I am the last stop on the east route for the shuttles and the buses are consistently full and I have no way of knowing. UC NEEDS another bus for this route, but until that happens the app should have an update that allows the drivers to signal when their buses are full. I'm so tired of waiting for buses, being yelled at to get off because there aren't any seats, and consequently being late to class.




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