Contact Tiny Password Support

There was a problem with the touch feature of the password. I wrote them about the problem. They sent me a form letter that had nothing to do with the subject I wrote about. I wrote back expressing the importance of not being able to get to my passwords but they never got back to me. I'm not sure exactly but I don't think the people responding to the emails knew the English language very well. This is definitely an app that you need to understand what people are talking about in order to them respond correctly. I've not been able to use the app - which means NONE of my passwords. I've lost all respect for this company. Beware! Relying on using the touch feature may be a big mistake! It sometimes decides that it doesn't want to work. That wouldn't necessarily be a problem if the key-in password you chose works after initiating the touch feature. Either get a different app or don't use the touch feature and rely on it.

This is my first review of any app but I am so frustrated I didn't know why else to do. I have been using this app for literally years. I several hundred entries, website logins, credit card numbers, ssn#s, membership info, info I needed to pay bills and just generally everything you could think of. It was awesome not having to remember all that stuff. I decided to reset my phone to default due to some issues I was having. And now when I reconnect this app to my drop box. Nothing no happens. It says it's synced to my Db but there are no entries, it wants me to start fresh. When I go to drop box directly I see the file sitting there, patiently waiting but it won't sync when I connect it. I have reached out to the developer twice with no response. Please, does anyone know a work around? I need my info back.

I had this app for a while and loved it. Recently updated to iPhone 10 max and unlike all my other apps this one was the only app that when transferred did not restore my info. HUNDREDS OF PASSWORDS AND OTHER INFO LOST. When I opened the App on my new phone and it was empty it stated if your an old user type in this address and you will be able to download your info. Needless to say I tried several times and received an error message that it’s an incorrect address. They state as you can read before leaving negative reviews please email. I emailed them 6 days ago no reply, then again 4 days ago and once again no reply. I am so sorry I ever used this App. As you well know how many passwords and other valuable info I know need to restore on my own countless hours of my time. I will make sure to read every review before