phoenix app not working? crashes or has problems?

phoenix Status

Last Updated on 2024-08-05 by ZDF Digital Medienproduktion GmbH

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27 User reports:
App has problems

User reports 27

⚠️ Most reported problems ⚠️

Crashes

46.4%

Not working

25.0%

Connection

21.4%

3.6%

problems reported in the last 24 hours

24 hour clock ⏰

1 Reported Issues: 😵🆘🛟🚨📢

Modupe

2022-07-19

Pheonix browser not working

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Common phoenix Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot phoenix app on iOS and Android devices. Solve all phoenix app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

phoenix iPhone Issues and Solutions

phoenix iOS app crashes, not working, errors
phoenix iOS app network issues
phoenix on iOS has black/white screen

phoenix Android App Issues and Solutions

phoenix has errors/crashing/not working
phoenix server network connectivity issues
phoenix has black screen

phoenix iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever phoenix app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix phoenix app crashes or not working on Iphone (iOS):

Close and restart the phoenix app on iPhone
Update phoenix app to the Latest Version for iOS
Uninstall and reinstall phoenix iPhone app
Update your iPhone to the latest iOS version

Fix phoenix on iPhone unable to connect to server/internet connection issues::

To resolve phoenix network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix phoenix black/white screen (blank screen) on iPhone:

Follow the phoenix iOS app troubleshooting guide Here →

phoenix Android App Issues and Solutions

Fix phoenix not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent phoenix app issues:

Force Stop the phoenix App
1. On android, goto "Settings" » click phoenix app. » click "Force Stop".

Update phoenix to the latest version on PlayStore

Clear phoenix App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "phoenix app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch phoenix.

Fix phoenix unable to contact server/ phoenix internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click phoenix » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got phoenix » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch phoenix on android.

Solve phoenix black/white screens issue on Android:

Follow the phoenix android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ZDF Digital Medienproduktion GmbH, developers of phoenix.

About this app

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