PureVPN app not working? crashes or has problems?

PureVPN Status

Published by PureVPN on 2023-12-21

Get secure and anonymous online with the blazing-fast VPN for iOS in just a few
taps. PureVPN is rated 4.

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Reported Issues: 1 Comments

By Jon Petreeko 1 year ago

The application has continued to crash over the past few days, so I’ve deleted it & Reinstalled it but the same problem occurs. Any input would be greatly appreciated. Thank you.

Common dislikes about PureVPN app

- Requires an extra link attached to an Apple ID to access the app

- Forces an Apple ID sign in

- Issues with tech support

- Location no longer on the list

- App only worked 3 times in 9 months

Have a Problem with PureVPN - Fast and Secure VPN? Report Issue

Common PureVPN Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot PureVPN app on iOS and Android devices. Solve all PureVPN app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

PureVPN iPhone Issues and Solutions

PureVPN iOS app crashes, not working, errors
PureVPN iOS app network issues
PureVPN on iOS has black/white screen

PureVPN Android App Issues and Solutions

PureVPN has errors/crashing/not working
PureVPN server network connectivity issues
PureVPN has black screen

PureVPN iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever PureVPN app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix PureVPN app crashes or not working on Iphone (iOS):

Close and restart the PureVPN app on iPhone
Update PureVPN app to the Latest Version for iOS
Uninstall and reinstall PureVPN iPhone app
Update your iPhone to the latest iOS version

Fix PureVPN on iPhone unable to connect to server/internet connection issues::

To resolve PureVPN network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix PureVPN black/white screen (blank screen) on iPhone:

Follow the PureVPN iOS app troubleshooting guide Here →

PureVPN Android App Issues and Solutions

Fix PureVPN not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent PureVPN app issues:

Force Stop the PureVPN App
1. On android, goto "Settings" » click PureVPN app. » click "Force Stop".

Update PureVPN to the latest version on PlayStore

Clear PureVPN App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "PureVPN app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch PureVPN.

Fix PureVPN unable to contact server/ PureVPN internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click PureVPN » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got PureVPN » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch PureVPN on android.

Solve PureVPN black/white screens issue on Android:

Follow the PureVPN android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at PureVPN, developers of PureVPN.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: GZ Systems Ltd.

E-Mail: [email protected]

Website: Visit PureVPN Website

100% Contact Match

Developer: GZ Systems Ltd.

E-Mail: [email protected]

Website: Visit GZ Systems Ltd. Website

About this app

Be it Mac, iPhone or iPad , this app's state-of-the-art 256-bit encryption initiates a secure connection with the VPN server and ensures your data is transmitted securely. this app is the industry's first VPN that qualified KPMG’s ‘Always-on’ Audit setting for its No-Log claims, enabling the auditing firm to conduct surprise audits. Download this app and experience its features for free without any commitment! this app's fast and secure servers let you enjoy the internet without interruptions. Download this app on iOS and start your 7-Day Free Trial to enjoy safe internet access. Connect to 6500+ ultra-fast and super secure VPN servers in over 96 locations and safely access content worldwide at the fastest speed. If the VPN connection drops, the kill switch protocol automatically disconnects your Mac, iPhone or iPad from the internet until the VPN connection is restored. Any unused portion of the free trial period will be forfeited at the time when you opt in to any of the full paid plans. Get secure and anonymous online with the blazing-fast VPN for iOS in just a few taps. this app is rated 4. 7/5 based on 11,000+ customer reviews on Trustpilot. If you subscribe via iTunes, your Apple ID account will be charged on the last day of your free trial. Just launch this app and select the location of your new IP address for a safe internet experience. Each this app account allows you to connect up to 10 devices at a time. We are here for you 24/7 to help you with queries or issues on live chat, email and support center. We allow ourselves to go through this rigorous screening just for your peace of mind. Surf the internet without any worry. This feature makes sure that your personal data is never compromised. Once you connect to this app, you get AES encryption by default. Get complete peace of mind with this app.