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Company Name: PagerDuty Inc.
About: PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management.
PagerDuty Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
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Developer: PagerDuty, Inc.
3 Most reported problems 😔💔
Poor app design for something handling critical issjes
by AB_Apple
The app regularly expires your session and signs you out with no notice. Slightly outdated versions sporadically error when retrieving incidents. If you do not check it every time you are going on call, good luck if accidentally left your phone on silent and are relying on app alerts!
Rich behavior coming from an app that purports to alert you on critical incidents. Perhaps they should consider using their platform for their own apps functionality.
Iphone7 (smaller screen) incompatibility
by RightToWork
Just had a frustrating couple of hours where the boss was telling me to click on “settings” (as does the user guide), but there was no such menu item. Now I realize he has a large screen iPhone (10,11,12 etc) meanwhile I have only a smaller screen iphone7. Why doesn’t Pagerduty have a scroll bar for the home screen when the whole screen won’t fit on these smaller screen?. I have iOS 15.6.1.
Abandonware MVP
by Sdub206
Feels like an abandoned minimum viable product. You can't even copy alert contents nor can you see long alert titles. So you cannot share alert contents to non-PagerDuty users and have to have a computer with you to make up for the app'a shortcomings.
The UI is a mess. There's no list for ALL incidents regardless of statue. Not worth my time to point out the obvious beyond this
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