Provision Reviews

I have to use Provision all day for my job. Half the time I want to upload pictures it does nothing. Doesn’t upload or anything. It acts like I didn’t even upload anything. I’ll restart Provision , restart my phone, delete Provision and reinstall, everything. It will continue to have the same problem. Randomly, without apparent cause, it will work again. Then, for whatever reason, it will stop again. It does this over and over on an almost daily basis.

If it was up to me, I would get rid of Provision entirely and use a different company.

You guys need to overhaul the camera and Photo tools within the this app app. As soon as I open the camera to take inventory photos, the entire screen starts lagging. The photos are saved in low resolutions and odd aspect ratios. It is 2024, this is not a difficult thing to implement and you all make my otherwise very easy job hellishly difficult. This needs to be fixed immediately.

Been using for years. Not one day it ran smooth. Constant “Error” messages while saving. Uploading photos is a pain as it takes forever and sometimes makes an error while uploading. You have to uninstall Provision and re downloaded to work. Constantly erases miles on cars. Bugs. Won’t load sometimes. Been asking administration to remove our water mark at no avail. If you save anything on mobile app you then have to use desktop to generate. As your options won’t show up unless you click generate from desk top. I’m tired of these bugs.

I have been using Provision for over 6 months now. I started a new job and use Provision daily for inventory photography. The updated web version was much needed, but Provision needs a much needed update. Since I have had Provision, there is a glitch when viewing the photos taken. The last photo is never able to be shown fully, and mixes with the second to last photo. It will say 19 out of 20 photos but never am I able to fully scroll over to see the last photo in full. It has always been like that and it is quite annoying. Also the quality of the photo is extremely lack on the website version of Provision. It dulls the quality 100% - that is also annoying. Please fix this photo issue in Provision , it is so annoying and inconvenient.

Being on the move constantly , I attempt to use Provision more than I use the desktop. I would think a lot of used car managers would say the same. It needs to be able to handle more
data , load quicker , and stop giving errors. I should be able to do almost everything on Provision, from selecting existing photo Overlays, viewing some extent of deleted vehicles, view vehicles with no price change. ++ , I’m not a computer guy, I don’t know how you can do that , but i’m sure it can be done. I don’t have time to go inside and open the desktop to do some pretty basic things on here.

I use vAuto every day at work. The desktop version gets the job done fairly smooth; however, the mobile version is next to an atrocity. Please update the interface to be more user-friendly. General info on each vehicle profile is cluttered. When submitting photos for a vehicle from an album on your phone, the menu on iOS is severely outdated. In order to continue growth with this application, it’s pertinent to simplify the process to capture a larger base of users.

Provision can only use the default camera (1x) on the 15 Pro Max, which for cars it makes them look terrible (fisheye). I have switched to taking photos with the 1.5x (35mm) lens on the native app and upload them each time. You need to fix this or give us the option to switch lenses/zoom

I have been using this app for years, I just purchased an iPhone 13 Pro Max and the camera function has many bugs, I often have to take several pictures to get a clear picture. Is this a phone issue or is Provision incompatible with the iphone 13. I love the other features for appraisals

Seems to have been an update recently that has changed the Camera. Now the viewfinder is jittery and pictures are slow to take. Almost like I’m in the 1800s and have to hold still or else the image will be blurry. Idk what happened this past update but the camera usability quality went backwards not forward.

Useful app, but vin and license scanner does not work with newer iPhones despite the barcodes being fully in focus and highly visible. Huge pain to be manually typing everything in when Provision is supposed to have these features

The camera refuses to rotate when attempting to take photos in landscape mode, making all the pictures rotated by 90 degrees when they are uploaded. No my phones rotation is not locked out and it works fine outside Provision . It is an iPhone 6. Never had a problem before and the rest of Provision seems to work aside from intermittent crash issues when pulling Carfax’s on the phone. Please get this resolved!!

Provision works great and is very easy to use and take pictures, however, when taking pictures I like to listen to music on my headphones. Before a recent update I was able to do that but since then it will stop the music when I am using the camera. If I could get that feature back it would be awesome!! Other than that, great app.

This latest update did something with the camera function that makes the picture taking excruciating. Please fix this.

UPDATE: They fixed the camera issue, so I’ve raised my review to four stars. Still wish you could zoom in and out when taking pictures but that might be an iPhone issue because I could with my Samsung phone.

I use an iPhone 7 to do appx 20-30 vehicles per day . 35-40 photos per unit. When photographing through app , the quality of the photos mt as good as when I take the photos from my camera and the load them into Provision . Quality over speed isn’t a choice I prefer to make.
Issue is glare and focus is also compromised.
Vauto is awesome. App is also otherwise awesome.

Great app, I use it a lot for internet pictures. My only complaint is the location of the picture button. When taking pictures and snapping off 40-50 at a time the button is oddly placed all the way towards the edge. It needs to moved over more center a half Inch or so like the native iPhone camera for better functionality. As everyone knows, time is money in the car business. Fumbling around with a separate camera or uploading from a folder is an unnecessary waste of time. Seems like an easy fix to me and I bet I’m not the only one that complains about it. Please move the button over! Thanks, love Provision otherwise.

Any suggestions? I have the iPhone 11 Pro Max and this last update seems to have broken Provision for my phone. I can get Provision to open but when I try to open a vehicle page the entire app closes. I did get it to stay open yesterday to take pictures of one vehicle but the pictures disappeared as soon as I closed the vehicle. Shooting an average of 15 cars a day, about 50 pics each, Provision is essential.

Was having an issue with uploading photos in Provision and they reached out to me to help with the problem. Make sure you don’t have a lot of apps running in the background as it could be RAM related. Also I’ve noticed that sometimes switching between wifi and cellular data can help.

Love being able to push into inventory strait to my dms immediately after the purchase, snap a few pics, and go live on AT all in one click. I probably shouldn’t write a good review for them because I’d personally rather the other dealers (my competitors) not use it! It’s so much more then just an “appraisal app”. Love vauto!

Would be a real cool feature to see what price changes you need to from mobile app. I can do price changes from there but I usually have to print out a list from the desktop version first. Having everything from mobile would be a game changer.

Edit: why is it now that when I take appraisal pictures from my phone, it mutes or pauses whatever music I am listening to? I am not taking videos so that shouldn’t happen...can we get a fix with that?

I use Provision to appraise trades and use the live auctions for making educated purchases for my inventory. I also use Provision to take photos and style when marketing my inventory while it is going through the recon process. This saves me time and allows me to market my inventory same day I trade for it. I also use it to narrow down inventory for specific model or price quickly. I use Provision on my mobile even when sitting at my computer because it is much easier and faster.