Contact Gaana Music Support

Used this app for years because they had a great music selection. I didn’t mind listening to ads in the middle of streaming because they have to make money some how. Now though, they refuse to play any music until you watch an ad with the app open once every 30 min. I was willing to put up with that too, until it started forcing me to watch an ad after only 5 or 10 minutes of streaming claiming that I had used up all 30 minutes already. On top of that, I have to listen to an ad every other song while streaming. What’s the point of an app where all I do is look at, or listen to, commercials? If this is your way of forcing people to buy your premium access, not only did you not get that, you are no longer going to receive you ad revenue from irritated listeners like myself. There are so many options out there, do not use this app.

Hi i am a paid subscriber of this app. The way you guys promote hot shots to the client it is less like a feature more like a tiktok copycat. Please give paid users at least a option to disable this feature. It is very annoying when first time loading this app hotshot is benign highlights. Specially when i paid for the subscription. I really dislike this feature. I subscribed to listen music. Not to consume tiktok copycat content. Please take a look at this. You guys did a good job of playing user created content when the music is playing. I like this feature. Please disable this hot shots crap. It will lose your reputation. This app is tracking my location in background with no reason it is a serious violation of privacy. Thank you.

If there’s one thing a music app should do flawlessly is to keep playing music in the background. Guess what, this app does not do it. It’ll play 1 song and then just stop playing other songs in the queue. I am a free user but really I don’t think paying them is going to fix this bug. It has good songs but I have stopped using this app because this blatantly fundamental bug. I finally got around to writing this review but this bug has been around for at least over a month now. Not sure how the product and engineering team is even sleeping when such a basic issue is open (or maybe the company is winding down?) If it helps, I’m on iPhone 6s, iOS 12.3.1, Gaana v8.9.0 And I do most of the listening when connected to car Bluetooth.