Bank of Hope Reviews

Bank of Hope Reviews

Published by on 2024-01-17

🏷️ About: No matter where you are, you can securely manage your accounts 24/7 with Bank of Hope Mobile Banking. You can easily view your account activity, transfer money between accounts, send bill payments, make deposits, locate branches/ATMs and more.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
49.7%

😎👌🔥 Positive experience
43.0%

🙄💅🫥 Neutral
7.3%

~ from Justuseapp.com NLP analysis of 4,136 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy to use for depositing checks and using Zelle

- Convenient and time-saving for basic banking tasks

- Addition of stop payment feature is efficient

- App is regularly updated to improve user experience



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

4.6 out of 5

Bad to worse since update

2022-05-21

I use this for my checking account. BankofHope was subpar before but since the new update it has moved three steps backwards. Can’t quick log using a pin # anymore or use Face ID with iPhone X. It’s slow and laggy, some functions don’t work at all like viewing previous mobile deposits. Viewer interface in general is not appealing. Only reason to use is for mobile deposit.

Login doesn’t work

2022-06-22

Can’t even login to BankofHope . Each time I try, the login button is either grayed out and unclickable, or it says my username/password is unrecognizable and threatens to lockdown my account. Always have to login through the website now, so what’s the point of BankofHope then?

Mobile deposit

2022-07-23

It’s really hard to do mobile deposit with Bank of Hope. Not convenient at all! Had a really hard time to take pictures and it got deposited after my 9 times trying.

This website doesn’t look professional at all

2022-08-24

Website not professional

Why is this so difficult

2022-09-25

Really laggy. Crashes often.

Online banking

2022-10-26

It’s the worst online banking between all my banks

Need to link their credit card to the app

2022-11-27

It is frustrating to not have your credit card management in the same app. In these era of one stop banking it is sad that Bank of Hope has not included in BankofHope the feature where the customer’s accounts are neatly organized for a one stop management.

Bank of hope

2022-12-28

There are too many inconveniences.

Doesn't support credit cards

2023-01-29

BankofHope is fine otherwise but SERIOUSLY lacking in that it doesn't give me access to my Bank of Hope credit card. I can't check and pay my credit card bills on this. Please fix.

Ok but…

2023-03-02

I have problems often with the online check deposits. It seems to regularly remove my face ID for security purposes and I have to reset it up every few months. Their maximum echeck deposit is not very high. Has nothing to do with BankofHope but after so many years with them they still hold every deposit for a certain number of days before making the funds available. Not sure what it takes to become a trusted client with them who is on regular direct deposits from payroll. But it does feel like a personal bank but with an impersonal touch. The good news is all the ladies in the branch are friendly when I infrequently go there.

No more visit to branch for deposit

2023-03-31

Simple with functions needed for basic banking. I dont have to go to the bank to make a deposit now

So hard to take a picture of the check..:(

2023-05-02

I tried BankofHope for the first time and had a hard time taking a picture of the check I was depositing. Definitely needs improvement!

Customer

2023-06-02

App does not have real time balance.

Easy to use banking app

2023-07-04

The latest update makes BankofHope even better. The best banking app I've ever used.

Easy to use

2023-08-04

Easy to see balances and do basic tasks. New addition, stop payment, is very efficient and doable.

It's here!

2023-09-05

Finally this bank is catching up technology wise! I been waiting for them to make an app! So much easier to do banking now! Great!

Ely

2023-10-07

Very convenient

More easy!!!!!

2023-11-07

Feel so good ~~~^*^

ST

2023-12-09

Very easy to use for depositions of checks and using Zelle!!!
Awesome!!

Banking now more easier!

2024-01-09

Nice app

Easy to manage ~

2024-12-16

Love it. I can manage my account with my phone. No more rush to branch to make a deposit...



Is Bank of Hope Safe? 🤗🙏


Yes. Bank of Hope is very safe to use. This is based on our NLP (Natural language processing) analysis of over 4,136 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for Bank of Hope Is 46.4/100.


Is Bank of Hope Legit? 💯


Yes. Bank of Hope is a totally legit app. This conclusion was arrived at by running over 4,136 Bank of Hope User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Bank of Hope Is 54.3/100..


Is Bank of Hope not working? 🚨


Bank of Hope works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Bank of Hope? Post a Review




Features

You can easily view your account activity, transfer money between accounts, send bill payments, make deposits, locate branches/ATMs and more.

No matter where you are, you can securely manage your accounts 24/7 with Bank of Hope Mobile Banking.

  Customer Service/Support