MedVet app not working? crashes or has problems?

MedVet Status

Last Updated on 2020-03-30 by Medcom

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Common MedVet Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MedVet app on iOS and Android devices. Solve all MedVet app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MedVet iPhone Issues and Solutions

MedVet iOS app crashes, not working, errors
MedVet iOS app network issues
MedVet on iOS has black/white screen

MedVet Android App Issues and Solutions

MedVet has errors/crashing/not working
MedVet server network connectivity issues
MedVet has black screen

MedVet iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MedVet app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MedVet app crashes or not working on Iphone (iOS):

Close and restart the MedVet app on iPhone
Update MedVet app to the Latest Version for iOS
Uninstall and reinstall MedVet iPhone app
Update your iPhone to the latest iOS version

Fix MedVet on iPhone unable to connect to server/internet connection issues::

To resolve MedVet network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MedVet black/white screen (blank screen) on iPhone:

Follow the MedVet iOS app troubleshooting guide Here →

MedVet Android App Issues and Solutions

Fix MedVet not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MedVet app issues:

Force Stop the MedVet App
1. On android, goto "Settings" » click MedVet app. » click "Force Stop".

Update MedVet to the latest version on PlayStore

Clear MedVet App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MedVet app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MedVet.

Fix MedVet unable to contact server/ MedVet internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MedVet » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MedVet » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MedVet on android.

Solve MedVet black/white screens issue on Android:

Follow the MedVet android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Medcom, developers of MedVet.

About this app

Des mises à jour sont effectuées régulièrement par les laboratoires responsables de la mise sur le marché des produits. - Recherche multicritères : par nom de médicament, espèce cible, voie d'administration, laboratoire… La recherche multicritères offre une expérience de navigation intuitive et précise. - Gestion des favoris pour retrouver certains produits plus facilement. • Suivis des traitements : création d’une fiche de santé d’un animal avec renseignements des traitements en cours. • Armoire à pharmacie : Scan des boîtes et création d’une armoire à pharmacie sur Smartphone. Ces informations proviennent des Résumés des Caractéristiques des Produits (RCP) validés par l’agence européenne ou l’agence française du médicament vétérinaire. L’application this app permet de d’accéder aux informations légales concernant les produits vétérinaires commercialisés en France. Tout y est pris en compte : quantité, date de péremption et mise à jour.