TCL Status

Last Updated on 2026-05-07 by TCL SYTRAL

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Most reported problems

Not working

50.0%

37.5%

Account

12.5%

Common TCL Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve TCL network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Clear TCL App Cache and Data:
1. On android, goto Settings » Apps » TCL » Storage » click [Clear Data] option. This clears both data and cache.
2. restart TCL.

On android, goto Settings » Apps or Manage Apps tab.
Click TCL » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto TCL » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch TCL

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Developer: TCL SYTRAL

Mar 26, 2026, 09:46 AM
a Windows user from Ceyzériat, France reported problems with TCL : Account
Oct 07, 2025, 05:45 PM
a AndroidOS user from Décines-Charpieu, France reported problems with TCL : Login
Oct 07, 2025, 04:55 PM
a AndroidOS user from Décines-Charpieu, France reported problems with TCL : Login
Oct 04, 2025, 10:27 AM
a Windows user from Villeurbanne, France reported problems with TCL : Not working
Oct 02, 2025, 02:57 PM
a AndroidOS user from Irigny, France reported problems with TCL : Login
Jun 21, 2025, 03:34 PM
a Windows user from Écully, France reported problems with TCL : Not working
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