Contact Countdown Star Support
Company Name: Joseph Merrill
About: Countdown Star is the best way to countdown to and count up from all of your
favorite events.
Countdown to birthdays, holidays, an upcoming vacation, a
wedding, the New Year, parties, sporting events, concerts and more.
Countdown Star Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Joseph Merrill
Verified email ✔✔
E-Mail: support@joemerrill.com
Website: 🌍 Visit Countdown Star Website
Privacy Policy: https://www.joemerrill.com/privacy-policy
Developer: Joseph Merrill
3 Most reported problems 😔💔
Can’t see any benefit to this app
by Euroflower
I downloaded this to track my son’s due date. You can have multiple events, but there’s no home page for all your events. If I have 5, or say 15 events, I don’t want to have to swipe through them all. I want them all right there on the first page when I open the app. I’ll be happy to swipe after that.
Also, the app won’t let you delete an old count down if you don’t have any other events. It wants you to edit the existing one. Ok no big. But why make me do this? Let me delete the old and create the new.
Also, I’d like to see an option where I can upload my own picture for an event. That would make it worth it to swipe through every event I have in order to get to a specific one. At least then I can take joy in swiping through them.
Great features but...
by Spenserh23
So I have been using this app for less than a week and I have found at least 2 bugs in the app that are starting to bug me. First one, I have been trying to use my own photo as a wallpaper. Whenever I go on the app after not using it for a while, the photo I was using as a wallpaper is gone and replaced by a boring grey background. Second bug, I have a couple things that I want to count-up or countdown on that are based on other time zones. I keep trying to change the time zone, but it won’t let me change the time zone. If it weren’t for these bugs the app would get a 5/5, but these are too big of bugs for me to dismiss. Also, the app is by far one of the best designed app, minus the bugs, for countdowns/count-ups.
Won’t let me pick my own images
by LiviLou990
I’ve been using this app for well over a year now. It has been great for my long-distance relationship by allowing me to countdown down the days until I see my partner. But, recently the app has stopped allowing me to access my camera or camera roll, so I cannot pick my own backgrounds for whatever event I am counting down to. It’s very annoying because this app has otherwise been totally fine to use.
One critique I have as well is that it would be nice if the app would notify on my home screen how many days/hours I have left until an event is complete. But, it’s not that big of a deal to pull up the app to view it.
Have a Problem with Countdown Star? Report Issue
Why should I report an Issue with Countdown Star?
- Pulling issues faced by users like you is a good way to draw attention of Countdown Star to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Countdown Star customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Countdown Star.
