Contact STARZ Support
Published by Starz Entertainment, LLC on 2023-12-07 About: Designed to be the ultimate fan experience, the STARZ App lets you download full
movies and series to watch whenever, wherever. That’s premium entertainment
you can take with you, at an unbeatable price.
How to Contact STARZ Customer Service/Support
Listed below are our top recommendations on how to get in contact with STARZ. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact STARZ. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Starz Entertainment, LLC
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Developer: Starz Entertainment, LLC
E-Mail: [email protected]
Website: Visit STARZ Website
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Get Pricing Info for Starz EntertainmentContact Starz Entertainment! Or Contact Support
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Privacy & Terms:
https://www.starz.com/privacypolicy
https://www.starz.com/termsofservice
Reported Issues: 26 Comments
By Karen Teyib
1 week agoI was charged $2.99 + $5.99 during my free trial. I want this money refunded. I will never deal with starz again.
By Heather Shirif
7 months agoStarz is a HORRIBLE service!!! U never even signed up for it and have repeatedly tried to cancel - I’m still being charged monthly!!
By Rosalind Monteros
8 months agoI have not been able to log in since d1//2/23 !!! I have tried to cancel but no luck! your customer sevice line sucks!!! I need to CANCEL this account!!! please cancel!!
By Eydi Bauer
9 months agoI got Starz under my old email eydibauer@redacted. That email is no longer working. I can't get Starz to play on my Roku TV and I no longer can receive emails to my old email eydibauer@redacted. There is NO answer at Starz support line. I have called a dozen times. Please call me to help get the Starz to play on my TV or cancel the subscription to eydibauer@redacted. Sending a copy of this to my banks credit card. My cell is (707)529-1377 if they care at all about customer retention. Thanks, Eydi Bauer
By Wanda Lester
11 months agoStarz has been charging my credit card 8.99 a month since January for Starz. I do not have Starz or never havehad Starz. Why can't they get this fixed and refund my money?
By Pamela Felton
1 year agoI can't get into my account
By Mary scanlan
1 year agoI have been having recurring charge on my debit card. I have tried to reach you several times . I have not been able to reach you by phone and have cancelled the starz on my comcast . Please stop charging me for this as I don’t have the app and I signed up for this on Facebook and have not gotten any starz . Please cancel and credit my charge card . This is a scam and I would like to report to better business bureau.
By mitchell Bruce brownsworth
1 year agoWhy has my bank account been charged $47.62? I do not have Stars on my Direct TV. I did not order it and I don't want it. I saw an ad on Facebook for Outlanders however I never saw it. Please refund my bank account with the unauthorized charges.
By Judith V Davis
1 year agoWhy has my bank account being charged $47.62? I do not have Stars on my Direct TV. I did not order it and I don't want it. You have already cheated me out of the charge for OUTLANDERS. Which I ordered and downloaded from APPS and did not receive it on Direct TV or streaming on my Laptop. You are a cheating Company and I do not want to do any business with your company. Please refund my bank account with the unauthorized charged.
By keith thomas
1 year agoI pay for starz thru optimum cable. starz app on roku tells me my subscription was cancelled and is requiring me to pay additional money off of credit card
By Penny sutton
1 year agoI have spent hours trying to reach Starz to no avail. My debit card was hacked and a Starz subscription was paid for. I want to cancel it and get a refund.
By Joanne Monthey
1 year agoI recently had a STARZ subscription (March 12, 2022) and canceled it on 5/7/2022. But, my current ( June 13, 2022) credit card (account ending 5219) statement shows that I have a "Recurring Purchase Bill Payment #009973 STARZ" in the amount of $9.75! Please credit my account as I no longer have a STARZ subscription and see that I do not receive any further charges like this on my credit card billing. Thank you!
By MaryAnn Wilkinson
1 year agoMy credit card (Southwest Visa) shows a charge from Starz entertainment for $48.25. I already get Starz thru my YouTube Tv charge so I didn't authorize any new charges. The last 4 numbers of my charge card are5312. The date of the charge was 05/24/22.
By jeffrey A Gold
1 year agocant activate through verizon and roku Keep getting error message try later
By Rese Davison
1 year agoI just signed on using my computer....I bought the 12 months for $40. When I went to sign on using my television....it told me I had to buy the site again! It said I had to renew my subscription. I just did! What do I do now that I did but cannot use it on my TV? I do not watch TV on my computer. The computer was the only way to get the $40. for 12 month deal.
By sandy Molloy
1 year agoI'm watching a series and when I turn for the evening it won't come on where I left off.... ho that correctly how do I do that correctly?
By JACK GLADFELTER
2 years agoi had to use a different computer to watch my starz shows. i think i ended up with a 7 day free with charges after that time. since i am already a subsriber they woud be billing me twice. both computers respond to the same email so i should be able to get starz on either of the computers. am i going to be charged after the free trial. mu subscription is good until june.
By Carol Hein
2 years agoOutlander is coming across my tv in Spanish. How do I get it to revert to English?
By Alice flink
2 years agoI'm new to starz . Does season 6 of outlander, broadcast at a specific time and day, or is it always available? Please respond ASAP since tonite or today is the start of season 6.
By Cassie Caster
2 years agoThe western channel is not working. What is the problem?
By Carly
2 years agoHi, I’ve been trying to cancel my Subscription to STARZ for months now. It won’t let me sign in to the website. And I cannot find a subscription on my iPhone area or anywhere else online yet I just got charged $8.99 on my bank account so I would like a refund and I need you to cancel my subscription ASAP. I’m very frustrated and disappointed in such a low quality app. The contact button on the website won’t even work. There’s absolutely no way to ask for help or support. Thank you
By Cheri schramel
2 years agoPlease fix it is cutting out And cutting off and on
By Cheri schramel
2 years agoWatching Outlander and it keeps cutting in and off! Just now got my prescription And if not fixed will unsubscribe.
By ajay1760
App is terrible ( not a content review)
I don’t understand how this late in the game STARZ has such a terrible app. The interface isn’t good but the part that is most frustrating to me is that it’s nearly impossible to fast forward or rewind a show/movie. Dragging the bar at the bottom does not work to rewind/fast-forward, it just freezes the video then you have to hit pause then hit play for it to jump back to where you started from. I’ve had to use the 10-second jump feature to fast forward or rewind large parts of a video. And the best part is, when hitting the 10-second jump repeatedly, instead of rewinding/fast-forwarding 10-seconds, it only goes 6-seconds. I’m not paying for a streaming app where the basic features don’t work. The ability to rewind/fast-forward is something I’ve always taken for granted because no other streaming service has a problem with this, it’s such a basic functionality. I just paid for the first month after a free trial, but this is not worth it and I’ll be cancelling. There’s way too many other options with good content out there to pay for an app that has a lazy, outdated interface and lacks basic functionality.
By VIPER31415
Does not allow the use of stars app
The description says that we can use the starz app but after signing up to the starz monthly app and tried to sign into the starz app I get a log in error. I have tried on all my devices iPad Pro, iPhone 7, apple tc 4K, Samsung 4K tv and non apple devices. I am locked to ONLY using the tv app (to watch starz content via the starz Apple TV channel). I contacted starz and they said apple needs to release our credentials to them because as of now starz cannot see a subscription when signed up via the Apple TV channel. I also contacted apple and after an hour of chatting they finally told me that starz monthly subscription is ONLY allowed for use with the tv app via apple devices or smart TVs with the tv app and NOT the starz app. I told the rep that the current description is misleading and should be revised to let us know that we CANNOT use the starz app with this subscription and we CANNOT use the starz monthly app with our current tv provider unless that’s still in the works and will be available soon and is so please let us know in the app description as well.
By MonkeyBlue69
Terrible App For IPhone
I have been using the STARZ app for iPhone and it CONSTANTLY at least 90% of the time, when I select something to watch, after the previews, there is NO sound for the movie. Just silence. I have to close out, reboot several times before sound starts playing for the movie. Tonight I haven’t been able to get a single movie to play with sound. Previews and their ads, plays no problem can hear everything, the moment the movie plays.... zero sound. What is the point of paying for this monthly if I can’t watch anything I am paying for! 40mins of my night wasted trying to play something on this app. Very disappointed and if not fixed will be canceling. If you watch primarily on iPhone and iPad like I do, be expected for constant aggravation in trying to get anything to play correctly. How they have so many good reviews is beyond me. HBO Max came out and it’s all messed up but at least everything I select to watch plays. Maybe I will just stick with them moving forward.
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