Dust Storm app not working? crashes or has problems?

Dust Storm Status

Last Updated on 2017-06-03 by University of Arizona

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Common Dust Storm Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Dust Storm app on iOS and Android devices. Solve all Dust Storm app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Dust Storm iPhone Issues and Solutions

Dust Storm iOS app crashes, not working, errors
Dust Storm iOS app network issues
Dust Storm on iOS has black/white screen

Dust Storm Android App Issues and Solutions

Dust Storm has errors/crashing/not working
Dust Storm server network connectivity issues
Dust Storm has black screen

Dust Storm iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Dust Storm app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Dust Storm app crashes or not working on Iphone (iOS):

Close and restart the Dust Storm app on iPhone
Update Dust Storm app to the Latest Version for iOS
Uninstall and reinstall Dust Storm iPhone app
Update your iPhone to the latest iOS version

Fix Dust Storm on iPhone unable to connect to server/internet connection issues::

To resolve Dust Storm network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Dust Storm black/white screen (blank screen) on iPhone:

Follow the Dust Storm iOS app troubleshooting guide Here →

Dust Storm Android App Issues and Solutions

Fix Dust Storm not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Dust Storm app issues:

Force Stop the Dust Storm App
1. On android, goto "Settings" » click Dust Storm app. » click "Force Stop".

Update Dust Storm to the latest version on PlayStore

Clear Dust Storm App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Dust Storm app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Dust Storm.

Fix Dust Storm unable to contact server/ Dust Storm internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Dust Storm » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Dust Storm » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Dust Storm on android.

Solve Dust Storm black/white screens issue on Android:

Follow the Dust Storm android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at University of Arizona, developers of Dust Storm.

About this app

The Dust Storm app provides drivers with up-to-date weather alerts, air quality alerts, tips and suggestions if they find themselves caught in a dust storm or if one is approaching. Every year, drivers and their passengers die when caught in a dust storm because they did not follow appropriate safety measures. Although they can be brief, dust storms can also be deadly! Produced by Arizona Cooperative Extension, an outreach arm of the University of Arizona and the College of Agriculture and Life Sciences.