Contact ShopRunner

Contact ShopRunner Support


Company Name:

About: How ShopRunner by FedEx Works Join millions of shoppers using ShopRunner by
FedEx to shop for thousands of brands and top deals, all in one place. Or sign
up for a free membership to get free 2-day shipping, a personalized shopping
experience, and more exclusive benefits.


 
  2026-01-07

ShopRunner Customer Service 💢

Hard-to-find customer service info can be a red flag. Is ShopRunner Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of ShopRunner, Inc.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit ShopRunner Website

Privacy Policy: https://www.shoprunner.com/tos/privacy

Developer: ShopRunner





Can I trust ShopRunner app?

Protect your data and wallet. We investigate the developer's website (Shoprunner.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

3.5 out of 5

Scam!

2025-03-19

by Richhomie0617

So I was essentially forced to use shoprunner for an order or pay an exorbitant shipping fee. So I signed up and downloaded the app. They now want the ability to track your web activity and email traffic. Then if you are dumb enough to agree to that, the tracking information they give you DOESN’T EXIST according to UPS! They are merely out to aggregate data.

Half of the links don’t work

2025-03-20

by Lilpostey

I thought it was just their website, so I downloaded the app. Search filters are limited. Then once you finally find something you like and click the link, it opens a blank page or errors out.

Awful

2025-03-21

by CPFeher

It has been a week since my order has been “on it’s way”, but it hasn’t even shipped yet and they have still not even given an estimated arrival date. This is the worst service I’ve ever had.




Have a Problem with ShopRunner? Report Issue




Why should I report an Issue with ShopRunner?

  1. Pulling issues faced by users like you is a good way to draw attention of ShopRunner to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a ShopRunner customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ShopRunner.


Alternatives