Contact Astrill VPN Client Support
Published by Veloxee Corp. About: What is Astrill ?
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Astrill iOS VPN
Client connects your mobile device with just one click to our secure VPN
network. Pick a server in more than 110 cities in over 60 countries.
How to Contact Astrill VPN Client Customer Service/Support
Listed below are our top recommendations on how to get in contact with Astrill VPN Client. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Astrill VPN Client. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Veloxee Corp.
75.86% Contact Match
Developer: Astrill Systems Corp.
E-Mail: [email protected]
Website: Visit Astrill VPN Client Website
62.5% Contact Match
Developer: colucci-web.it
E-Mail: [email protected]
Website: Visit colucci-web.it Website
Reported Issues: 3 Comments
By depoplover
The last app you want to purchase
I have used different kinds of VPNs and astrill is the last one you want to use. The speed is super slow and it gets disconnected anytime. I purchased the one-year plan. The first 2 months it was okay, starting from month 3, it keeps having connection problem and 50% of time I cannot even log in. Even after I logged in, I can’t even load my email. I contacted astrill support and they are unable to help and they were claiming sometimes it can’t be slow in China. When I requested refund, they were just like all sales are final. Now month 4, I purchased another VPN from another company and it works amazing. Don’t believe Astrill’s lie about “VPN can be slow in China”. They just don’t have enough technology and don’t want to improve Please stay away from this company, they are simply just scammers. A whole waste of money!
By EvanEiga
Complete garbage, it’s a scam BE AWARE!
The connection is slow to mediocre at best, and unlike many other alternatives, when yon connect to their service, you lose almost all internet connection to local websites. They claim/blame the low quality service on the local internet provider, but out of hundreds of connection points they offer, almost one is usable, where as smaller VPN providers often have fewer connection points that are highly reliable and faster, hmmmmm The customer service is nonexistent. They refuse to offer refund for services that are near unusable, and when you file dispute with your payment method they revenge you by suspending your accent, even if your dispute was denied and that you’re still a paying customer. ITS A SCAM!!!
By Rafael.JW
Astrill iOS app development team is lazy, the app is updated only once every few years
1. There are many bugs in the iOS application, but their engineers turned a blind eye, iOS application version 2.2.4; after disconnecting the VPN server connection, he actually "magically" reconnected 2. Some servers in my favorites list click the red heart to cancel the favorites, I log out of the account and log in again, he still keeps it as it is, and continues to exist in my favorites list I paid a high membership subscription fee to Astrill, but they are so lazy, there is a bug in the application, and Astrill does not work hard to fix it
Have a Problem with Astrill VPN Client? Report Issue
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Why should I report an Issue with Astrill VPN Client?
- Pulling issues faced by users like you is a good way to draw attention of Astrill VPN Client to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Astrill VPN Client customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Astrill VPN Client.
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