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Company Name:

About: Reed Business Information, the largest business-to-business publisher in the U.S., offers business
professionals in the media,

Headquarters: New York, New York, United States.



FlightStats Customer Service 👿🤬😡😠💢😤

FlightStats Contact Information

Listed below are our top recommendations on how to get in contact with FlightStats. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact FlightStats. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Reed Business Information Ltd.



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Contact e-Mail: [email protected]


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Read 5 Customer Service Reviews 😭😔💔

4.8 out of 5
Pamela James
2023-06-23

Hello FlightStats, Possible bugs found in website. Whilst looking at a flight in progress on the first magnification level, ie with the green UK map showing, I zoomed in one level and saw a white-background map of somewhere in Brasil. Zooming in one more level, the correct UK map reappeared (white background). Another possible bug is where the image of the aircraft rotates slowly as it progresses along the green line route, looking as though it is going forwards, then sideways and then backwards. I then slowly continuues this rotation to its correct orientation. This can happen multiple times during a flight observation. I hope this report will be of help to you. Thanks and best wishes, Pamela

Reinaldo Ray Alequin
2023-04-03

Would like to cancel my subscription for Flightstats. Reference number 30682639 dated 3/9/2023. I'm no longer employed with the company that required me to have this program Thank you Ray Alequin

Apples new privacy rules - handled in bad faith?

2022-05-04

by Robbie B Ohio

1) love the app UX
2) hate being tracked for marketing / other reasons

I opened the app for first time since Apple updated their new privacy rules. App asked if they could track. I asked app not to track.

Next was presented with a page stating they use advertisements to keep app free and to accept or ‘not now’. Click not now

**what happened following left a bad taste**

Proceeded to take me to a further page we’re I need to accept the tracking ( all selected ‘share’ by default). I have ability to deselect all, but it’s cumbersome and confusing. Additionally when you into enough screens you have only ‘Accept’ to get out. Otherwise you have to hard kill the app to not be forced to accept.

The number of companies that the show as partners appears to be over 400, I lost count halfway through and many of these partners are all over the globe. It was difficult where these partners came from. Was not able to see if it was OneTrust or if it was Cirium/LexisNexis

I wanted to see if I could change settings. As a test I selected 1 partner to permit tracking with and entered the app. I was able to make changes to cookies, however the list of partners was randomized and seeing one or two while scrolling was difficult without knowing what the name of the ad partner was.

3. Will delete FlightStats and find a different app

Worthless

2022-05-11

by Papersouls

So disappointed. I thought this was a decent app - until my flight was delayed and the app didn't update. Even hours later, it still showed it was on time. A month later on another trip, it didn't show my flight being delayed at the start of my trip. At the end of the trip, I had delayed AND cancelled flights. NONE of them were marked as such. This app is very unreliable! All it is good for is finding flights. Don't expect it to update and give you correct up to date information though! I could see being a little late updating, taking into consideration the time it takes for the info to get around, but hours later?!? Worthless.

Data is pulled from the airline not from the airport

2022-05-18

by Bk2013er

If the airline wishes to keep its stats high for a specific flight and not get dinged by the airport or sued by companies for wasting peoples time (frontier is a great example of such despicable practice as they don’t update all of their flights delays) all they have to do is not change their departure time and this app will never know of ANY delays! Hence the question, why would anyone pay for data they can easily get online from google? The delays reported are not real data, nor is it accurate or relevant? I am at the gate of a flight that is delayed by 2.5 hours and this app says I departed from this gate on time :(
Not worth the time.


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