Company Name: Yumyapps
About: FamilyTime parental controls - the most convenient way for parents to monitor
their kids’ online and offline activities and ensure their safety and
security. With FamilyTime, manage content and app usage across all child devices
and keep tabs on your children’s daily happenings.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Yumyapps
E-Mail: support@familytime.io
Website: 🌍 Visit FamilyTime Parental Control Website
Privacy Policy: https://familytime.io/legal/app-privacy-policy.html
Developer: YumyApps
http://familytime.io/legal/privacy-policy.html
by Caprisio
I never leave reviews, but I’m determined to make sure no one uses this app. There is a reason why their ratings were reset. Don’t believe what it says on the website about its capabilities. Once you start reading the troubleshooting guide, you’ll see there are many features that do not work on iOS which makes this app pointless. They will push and push for you to purchase the discount version. They say you can cancel your account subscription for any reason, but then give a 10 point list of reasons they won’t refund your money, including signing up for a promotional offer. I got my purchase receipt, but no information on how to install the app. I had to request a password reset on my account just to log in for the first time. After the app installed, it only took me 30 minutes to figure out this was garbage and I tried to cancel immediately and get a refund. By time, customer service bounces you around and gets back to you. Your trial is over and you’ve been charged. FYI FamilyTime is a Japanese company that’s developed in Pakistan (if that matters to you).
I tried 5 different parent control apps in a single night (including Bark and Canopy). The clear winner for us is OurPact. It’s not perfect (organizing apps on devices isn’t great, and it doesn’t seem to like widgets) but it is a clear winner. It’s also US based.
by Nappyboi305
This is the worst app I’ve ever used. They have no real call center. Everything is handled thru email. And they never respond. After writing several email. All I got back was an automated response. Over and over the same message. As far as canceling a subscription. It’s a never ending loop of dead ends. They have you at their mercy when it comes to canceling!
by Ry101080
This app is garbage and it doesn’t do anything they claim it will. They won’t refund your money and will give you the run around. I don’t why Apple even lets this garbage in their App Store.