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About: You can use this app to connect your Yamaha digital instrument with an iPhone,
iPod touch, or iPad. Compatible instrument users can transfer the content to the
instrument using a Wi-Fi connection.


 
  2022-10-01

MusicSoft Manager Customer Service 👿🤬😡😠💢😤

MusicSoft Manager Contact Information

Listed below are our top recommendations on how to get in contact with MusicSoft Manager. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact MusicSoft Manager. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Yamaha Corporation



Verified email ✔✔

E-Mail: support_piano@inquiry.yamaha.com

Website: 🌍 Visit Smart Pianist Website

Privacy Policy: https://www.yamaha.com/en/apps_docs/apps_common/common_PP_android2-20191031.html

Developer: Yamaha Corporation







Read 3 Customer Service Reviews 😭😔💔

2.5 out of 5

Real disappointment

2022-05-03

by Bicyclefeathers

Looks like Yamaha doesn’t support this app anymore, or they don’t support the EW410, or they don’t support the iPad Pro, or they don’t support the iPhone 8. It must be one of these because it doesn’t work for me

Yamaha has been very short sighted by not supporting the Mac platform and they’ve shown a rush to market by not implementing the ability to load midi directly from usb without the need for external software.

I wish I hadn’t bought this keyboard.

Does not support my CSP170

2022-05-10

by Doc-guy

Despite the demo video telling me I could use this app, I can’t get the app to communicate correctly with my CSP-170. Quite disappointed.

I addition, Dropbox support is no longer useful, since they limit the number of devices that can connect to the Dropbox account unless you pay a premium, which I am unwilling to do just for my piano.

Absolutely Worthless

2022-05-17

by Pmperry

I purchased the CSP-170B and found out that half the features they pushed simply do not work anymore.

MusicSoft is the software I turned to for more music, because smart pianist failed to open 90% or my Apple Music Library. However, this app has constant communication failures with my iPad Pro.

Had I known that this is what their support looked like, I would have purchased “The One” Smart Piano instead, as it has the same functionality, but it actually works.

Anyway, Avoid Yamaha instruments until they actually make a commitment to their software.


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  1. Pulling issues faced by users like you is a good way to draw attention of MusicSoft Manager to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MusicSoft Manager customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MusicSoft Manager.


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