Contact SCB EASY

Contact SCB EASY Support


Company Name:

About: About Easy App: The first banking application in Thailand offering more than
just an ordinary transaction. Over 12 million people manage their finances
through the app.


 
  2026-03-20

SCB EASY Customer Service 💢

Hard-to-find customer service info can be a red flag. Is SCB EASY Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of The Siam Commercial Bank PCL



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit SCB EASY Website

Privacy Policy: https://www.scb.co.th/th/personal-banking/privacy-notice.html

Developer: Siam Commercial Bank PCL.





Can I trust SCB EASY app?

Protect your data and wallet. We investigate the developer's website (Scb.co.th), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

3.2 out of 5

Please take customer’s complaint seriously!

2025-03-06

by Lili3z

This bank is making my life harder than it should be. It is the only bank application that cannot be transferred to the new phone when you are abroad no matter what you do!! Other banks have already had ways out for this problem and made it safe. But, you guys have this problem for over a year and still can’t or won’t fix it. Maybe learn this from other banks! And, don’t ask the customers to use their old phone because it could be broken and that’s why we need a new phone. Just make it work already! It’s good when it works. But, there is a plenty of room for improvement!

App doesn't work and when I deleted can't log in

2025-03-07

by Tangtuay

App froze and showed nothing try to restart my phone several times but none of my friends experienced this even we have the same iPhone X, so I deleted and re-installed it. Turn out I can't log in even I give the correct OTP PIN number it keeps saying the system is not working right now; please try again. And I'm living abroad can't contact customers service with technical problems. Really annoying.

Didn’t work

2025-03-08

by Stayyoung

They asked for all of my personal information and got everything
But when I tried to purchase anything they said add more money without advice how to do it
What is wrong about the credit card number and account number you already have
Click back and the app has so many features that trying to sell you something you don’t need
It keeps asking me to give them all information




Have a Problem with SCB EASY? Report Issue




Why should I report an Issue with SCB EASY?

  1. Pulling issues faced by users like you is a good way to draw attention of SCB EASY to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a SCB EASY customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SCB EASY.


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