SCB EASY Reviews

SCB EASY Reviews

Published by on 2026-03-20

🏷️ About: About Easy App: The first banking application in Thailand offering more than just an ordinary transaction. Over 12 million people manage their finances through the app.


       


Is SCB EASY Safe to Use?

We Investigate the app owner's website (Scb.co.th), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
100.0%

😎 Positive experience
0.0%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 194 combined software reviews.

Is SCB EASY Safe?
SCB EASY does not appear safe based on available data.
0/100

  Safety Analysis »»

Is SCB EASY Legit?
SCB EASY does not appear legitimate based on our analysis.
0/100



Read 20 Customer Service Reviews 😠💢

3.2 out of 5
Please take customer’s complaint seriously!

This bank is making my life harder than it should be. It is the only bank application that cannot be transferred to the new phone when you are abroad no matter what you do!! Other banks have already had ways out for this problem and made it safe. But, you guys have this problem for over a year and still can’t or won’t fix it. Maybe learn this from other banks! And, don’t ask the customers to use their old phone because it could be broken and that’s why we need a new phone. Just make it work already! It’s good when it works. But, there is a plenty of room for improvement!

Not EASY at all

Got “service is temporarily unavailable” multiple times in the past few months, during payment! Unbelievable!

Useless app

SCBEASY is so useless. It’s full of all the options that you don’t really get to use. Why can’t they keep it simple and easy to use?

Option มากมายแต่ไม่มีประโยชน์เลย จะโอนเงินทีหนึ่งหาเกือบนานมากกๆว่าปุ่มอยู่ไหน โอนยังไง ทุกวันนี้ก็ยังไม่รู้ ลบทิ้งไปละ

Don’t upgrade to ios17

Doesn’t work on iphone 15 on ios17. You can’t access any parts of SCBEASY that use faceid

Can not transfer funds

Face ID doesn’t work. Adding pin doesn’t work. Can not transfer funds.

Can't log in

I tried to log in several times but it couldn't work!! Disappointed!!

No web access abroad w/o phone!

I do not understand how this can be used abroad. And unfortunately I need to. Must use a phone/mobile.

Useless

I can’t even register. It keeps saying “connection time out”. What kind of useless design is this? Please make some improvements. In this day and age I would expect better from a major bank. It’s extremely frustrating.

handicapped - no wifi support - no browser support

SCB took away all internet banking, no browser support at all and replaced it all with with this poor app that only works via G2-5 dataplans. Tied to a single sim, bad for travelers and anyone that loses a phone out of the country. Globally handicapped.

Ease of activate after switching to new phone

Hi Developers, hope you had a good sleep. Please make your app work after phone switch. Here is the problem.
You can’t login with 2 sims, you can’t login if no mobile data on your registered sim. Can’t login via Wi-Fi. What the heck, don’t tell me it’s security reason. This is stupidity and bad user experience

Didn’t work

They asked for all of my personal information and got everything
But when I tried to purchase anything they said add more money without advice how to do it
What is wrong about the credit card number and account number you already have
Click back and SCBEASY has so many features that trying to sell you something you don’t need
It keeps asking me to give them all information

App doesn't work and when I deleted can't log in

App froze and showed nothing try to restart my phone several times but none of my friends experienced this even we have the same iPhone X, so I deleted and re-installed it. Turn out I can't log in even I give the correct OTP PIN number it keeps saying the system is not working right now; please try again. And I'm living abroad can't contact customers service with technical problems. Really annoying.

Prompt Pay Issue

SCBEASY was unable to process my Prompt Pay registration process. Please help.

Balance not update

After transfer, the transactions appear in the statement but balance does not update even after refresh. Need to close and open app. Also, popup ads when opening SCBEASY is very hard to close due to the x button is very small, and it is very annoying. This is banking app, not shopping app.

Frustrating design

Missing some stuff to make life easier.

frustrating to get working, but has potential

Silly things like incorrectly written instructions for registering, and data inconsistencies between the Biller Group and the "quick search" for the Biller List, may necessitate phone calls to resolve the confusion. IMO, SCBEASY has regrettably been programmed from the perspective of a bank staff, not of a bank CUSTOMER. Unfortunate issues because it's an otherwise useful and convenient app.

Mostly Really Good

SCBEASY does most things pretty well. I find it easier to use than their website. The bill payments could be better integrated. Two of the three that I need to make payments don’t work. I don’t know if it’s a flaw in the design or if I’m supposed to register (if I am, there should be a message telling me). Otherwise, I’ve been a big fan of SCBEASY, and its improving updates, for several years.

Nice but can be improved

It would be nice if you could increase the character limit in note taking feature. 40 character counts is really not enough. It would be really great if I could take more specific notes about the money i spent. Now,IHaveToWriteInCamelCaseInNotes…!!

I like the cardless ATM feature

I can give my PA cash without having to give her my ATM card and my pin now.

Good application

This application Learning by doing SCB finance. Thank you



Is SCB EASY Safe? 🙏

SCB EASY does not appear safe based on available data. JustUseApp Safety Score for SCB EASY is 0/100.
This assessment is based on our NLP analysis of 194 user reviews. Combined with the app store average rating of 3.2/5.

Safety Analysis

40.9% of users say app is risky 🚨
40.9%

35.7% of users say app is safe 👍
35.7%

23.4% of users have some concerns ⚠️
23.4%


Is SCB EASY Legit? 💯

SCB EASY does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for SCB EASY is 0/100 .
This conclusion is based on analysis of 194 user reviews.

🔏 Privacy & Data Safety

SCB EASY collected the following data from you:

  • Data Used to Track You:
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  • Data Linked to You:
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics
    • Other Data
  • Data Not Linked to You:
    • Location
    • Contact Info



How was your experience with SCB EASY? Post a Review




Features

You can do basic financial activities like transfer money to friends and family, pay your bills, top-up your mobile phones.

About Easy App: The first banking application in Thailand offering more than just an ordinary transaction.

Over 12 million people manage their finances through the app.

  Contact Support
Developer:
The Siam Commercial Bank PCL


Website: