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How to Contact easyCredit Customer Service/Support

easyCredit Contact Information

Listed below are our top recommendations on how to get in contact with easyCredit. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact easyCredit. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



83.33% Contact Match

Developer: Softceed GmbH

E-Mail: [email protected]

Website: Visit easyCredit Website



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Reported Issues: 50 Comments

5.0 out of 5

By Bello Ahmad

1 year ago

Please I want to repay my loan then I lost my phone

By Brenna bass

2 years ago

I want my fucking money I'm done playing.... been trying to get it squared away an yall keep dicking me around I want my money....... give me a human to talk to so I can explain

By Brenna bass

2 years ago

You guys charged me 39.99 and I have no idea what this is ..... I need my refund back now bc u took all I had for my kids to start school get it back to me please bc this is ridiculous

By Wilton hollifield

2 years ago

I don't know what's going on but obviously I've been charged $39.90 twice by this company back to back and don't know what reason for but would like to resolve this issue and get my money refunded please.

By Joshua injord

2 years ago

Please I want to pay back my loan, but can't remember my login password, the device I used before to take the loan got bad, so I don't have my details. This is my phone number, please how do I repay my loan??

By Solomon onyeacholem adim

2 years ago

Have a big problem. And i need an urgent help....i mistakely pay you peoples double #63.000.00 twice since 10th of February....and have gone to my bank to lay a compliant UBA bank.....which they told me that the money has been credited to essy credit account....and till now have been going back and font......discussing with the easy credit egent which promised that is going to pay money back......

By Ini Emmanuel

2 years ago

Gud day pls the pos merchant I use in repaying loan mistakly transfer 130000 instead of 13000 which is my repayment loan pls refund the balance back pls he need the money

By Cynthia

2 years ago

I have done my payment since but not cleared yet and they are still adding overdue charges on top me I don't have money and I will sue your company if you temper my account I have been calling but no good response at all I don't have money o to pay anything again o this is online thief o

By Akinola Isaac Olorunfemi

2 years ago

Good day. I took an online loan of from your company, the repayment was due on 09/10/2021. i made the repayment on two instalment , but instead of easy credit to clear me the loan kept on increasing on daily basis. i spoke to two of your agents Tobi and Ruth on this matter they promised to get in touch with people in charge and revert back but they never did even after several calls. Please kindly resolve this

By Adekunle Adeniran

2 years ago

I currently have issue with easycredit, I overpaid my loan by 19,500 naira, I have being contacting their customer care through all the available means for refund but no positive response. I owned them 5400, treating my life with all sort of insult, increasing the loan daily but refused to refund my money. No reply to my mails Whatapp messages were not respond only placing request for payment. I need my refund Let say I was the one owning them money by now, my contact would have started calling me because of series of abusive and reputation damage message they would have start sending to them. I need my money back.

By Shehu Ibrahim Raji

2 years ago

Good morning everyone. The annoying thing about this loan apps is some of them will start threaten you on your due date, some of their staff are manner less, lack home training and disrespectful. I current have issue with easycredit, I overpaid my loan by 10,000 naira, I have being contacting their customer care through all the available means for refund but no positive response. No reply to my mails They only pick my call once and cut it off, since then no response again Whatapp messages were only respond to once and that is all up til now. Let say I was the one owning them money by now, my contact would have started calling me because of series of abusive and reputation damage message they would have start sending to them. I need my money back.

By Jane

2 years ago

I paid 35,000 on 4th of October. And by balance was supposed to be 9000 and some fractions rather I was debited a whole sum of (14000) I have been chatting with you guys, you will only read my message, and nobody is replying my messages. And my money is still reading. This so annoying! Please fix this, and do a refund

By Stephen Rosemary

2 years ago

Please I have paid my loan of 21,964 since 30th of September even before the due date and you guys keep calling me and threatening me with the loan increasing everyday even after sending you the payment proof.... Please clear me o because I have no other money to pay,I'm a student and know what I went through to get that money to pay back please clear me ooo

By Oghenebrozie

2 years ago

I made payment of Loan of line to the UBA account provided and after sharing payment evidence both via e-mail and whatapp Easycredit deliberately refused to confirm payment resulting in accrued charges and they are asking to pay it when it was their fault

By Emmanuel ogunmade

3 years ago

My Android phone Is faulty and I want to pay you guys back pls send me ur acct number and an agent that will clear me

By Oluwadare Abiola

3 years ago

I have paid off my loan since yesterday which was my due date but still you people keep sending me reminder messages that i haven't cleared my loan, moreover this is not the first time this is happening you people don't have a good contact we can reach you both whatsapp, email, phone no, and even whatsapp all are yo no avail. I would not tolerate any form of reminder messages or embarrassment concerning this issue again. You even sent me message that i have paid but you needed my number for confirmation i sent the number still no reply

By Milcah Shim Naman

3 years ago

Paid my loan back since last week Wednesday but have not been cleared. Missed your calls twice till date you people didn't call back and money keep increasing everyday. Today you people deducted 3066 Naira from my account and kept sending messages that I should pay back my over due loan which I paid since last week. Why is your company like that. Can you guy's call me please so this mess can be rectified

By Ini Samuel Udofia

3 years ago

I cleared my loan of N10187 since 25/07/2021 before my due date which is 28/07/2021. Till date the payment have not been cleared on the app. Calling the customer clear line but no response, even the whatsapp number isn't functioning since 8th of July. I will not tolerate any form of embarrasment it threat to pay. Am ready to sue any of you who dares to try that. please I need a response. Thank you.

By Abayomi Julius

3 years ago

Have paid my loan since 3days, but not cleared why?

By Solomon Abiodun Olaoye

3 years ago

Please, someone should help me with the whasapp line of Easy Credit. They were just wasting my airtime when I called their Customer care line. I have music to listen to, on my phone. Why should you be playing song for me and wasting my airtime for over 3 minutes.

By Solomon Abiodun Olaoye

3 years ago

Please, is Easy Credit using Wodiestyma Lagos NG to debit us?

By Solomon Abiodun Olaoye

3 years ago

I made my remaining overdue payment this morning. I had paid on time (on due date) for 3 times and you guys didn't even upgrade me. Anyway, I have sent the money for this last transaction this morning. Clear me, please.

By Innocent Abigail

3 years ago

Just lost my phone today ND I want to pay my loan but need d acc details

By Adetunji emmanuel joseph

3 years ago

Hello you people said you will upgrade my loan but you haven't done that why ooooooooooo

By Adetunji emmanuel joseph

3 years ago

Have paid of my loan this morning but you people haven't clear it ooo Debit Amt:NGN5,388.88 Acc:142******072 Desc:099MJKL211950T9l/Amt includes COMM & VAT/USSD§NIP/SPEEDY CH Time:14/07/2021

By Yetunde Motunrayo Olutola

3 years ago

Have paid my loan on Friday 09/7/21 and have been cleared..Few minutes after a loan of (12,786.00) that I knew nothing about was brought to my account that it has overdue for 25days and is increasing everyday that I should pay I'm not owing easycredit,let the mistake be corrected.have sent mail,sent message on whapsap to customer care no response yet

By Bernard Okekeni Ogbaji

3 years ago

My name is Bernard Okekeni Ogbaji, I received an SMS just now to clear my outstanding loan balance. I want to state categorically that the outstanding loan balance had been paid. Please your account. Thanks

By Mojeed I dowu memunat

3 years ago

I have pay off my loan this morning but have not get any reply and also ur customer care line are not available

By DANIEL IMOBIGHE

3 years ago

Greetings, I wish to bring to your notice that your system is not flexible and easy for us I made a payment of my loan of 17,516 since Yesterday I haven't been cleared and the bank representative who called me by name Emmanuel had to block me from reaching out to him even when have not been cleared this has always been happening and it has been others customers issues too and a day after due date you would start charging extra fees. please clear me for me is an attempt to defraud me thanks find below my proof of payment. Your Acct 305XXXX132 Has Been Debited with NGN17,516.00 On 07-JUN-2021 12:02:47 By FIP:USSD:ZIB/SPEEDY CHOICE LIMI/USSD_IMB. Bal: Daniel A Imobighe 08153316373 In Anticipation for a prompt response please

By Chibuzor willson

3 years ago

Pls the is the second time I collected loan from this company, there response on clearing the loan after payment is to poor. Those contacts on the app is not working at all.

By Joseph lucky

3 years ago

Pls your customer service number not going send those numbers

By ADEBAYO ONAFADEKEMI OLUWATOYIN

3 years ago

I have paid up my loan, I paid #6500 on Tuesday 1st of June and #1250 on Wednesday 2nd June, but I saw a reversal of #1250 in the night. How will I pay it back now.

By Ogunkunle Adewale Samson

3 years ago

I have settle my loan please clear my dashboard I do transfer to your zenth bank Debit Amt:NGN8,658.88 Acc:009******421 Desc:099MJKL2115328up/Amt includes COMM & VAT/USSD_NIP/SPEEDY CH Time:02/06/2021 Avail Bal:NGN6,580.94 Total:NGN6,580.9 to

By Olafisoye oladapo Emmanuel

3 years ago

Good Evening, Please I was debit twice on 31 March and April 1st ... since then I tried calling the customer line but not picking up and trying to reach through the whatsapp line but no reply ... too bad

By Dauda Saidat

3 years ago

Good day easy credit! Why is it that you people like scamming everyone, you let me know that if I pay a sum of #5880 I will have access to loan of #100,000 of which I did so and you even debited my account twice but up till now you didn't credit my bank account....why?

By Thomas Olufunmilayo

3 years ago

Good evening.I have issue with my easycredit app.I have paid my loan since morning but not been cleared,I have tried to reach the customer care but to know avail.

By Dawodu Comfort Gbenawamo

3 years ago

Please I transferred money into ur account on my due date ,and later debited me on the following dat .. I called nobody pick up,then I forward message to ur WhatsApp number I was asked to forward the debit alert which I did ,she told me that it as been confirmed that they will reserve it so I waited after 24 hours ,dey didn't reserve it so I called her she said dey will reserve it I waited to again till 48 hours again they didn't reverse it ..but I noticed that since den she refused to reply my messages .. please what is going on?

By Mustapha Temitope oluwatosin

3 years ago

Good day today is my due day so I quickly paid it yesterday still you still remove another money in my account pls I don't understand this

By Nathaniel usman

3 years ago

You people send fake credit alert to my account, After receiving alert I checked my account balance but it's show what I have in account prior received the credit alert from easy credit.

By Abdullahi Aramide

3 years ago

You said I should pay some certain amount before disbursement of cash which I did. Since then I didn't receive any loan why

By Zainab Adeyemi

3 years ago

Plo oooo I have paid my loan ooo but u keep on debiting my account

By Ebo Omobolanle

3 years ago

Pls i have been trying to repay my loan through the app but the apps telling I have no balance while am having money in my bank. So why dis message can I transfer to this ur bank account 1211846373 Zenith bank abi

By Acheneje Ojoma Victoria

3 years ago

I was asked to pay 180 for my late fee. I did on saturday only for me to see another request to pay off the 180. I just did and i want it to be cleared. Thank you

By Habiba mukail Muhammed

3 years ago

I have been trying to prove my payment via USSD code but I don't know how to please tell me how to show you my prove of payment

By Tiemoghe Ockri

3 years ago

I have paid my loan via transfer but have not been clear since two hours now. Have been calling your customers support line and no body is picking. Your customer service line is not active. So much stress with your company easycredit.

By Okoro onagite Florence

3 years ago

I have sent my loan payment to Zheng Liu,uba but I have not received any message that I have paid my debt.pls verify it cos I need another loan. thanks

By Tonzitei meeting ogoh

3 years ago

I want to upgrade my easy credit app so i can change my loan receiving account as directed by easy credit agent but i can upgrade it...... I entered play store too but can't upgrade through there......what can i do plssss

By Francis Kayode Aluko

3 years ago

Pls i have problem with my Bank, I can pay my loan with app, if u can let me pay it with ussd code pls send easycredit account number to me

By Gladys Echeozo Omanebu

3 years ago

Finding it difficult to repay my loan send me alternative Chanel for repayment

By Adesina Oluseye olusola

3 years ago

Good day please, kindly remove 360 you load on top of my loan before I have paid before the dew day,u said you didn't see my payment, I have to pay another money again with additional Interest but to my greatest siprise, after the payment, you people are still sending me after massage after 4 day to pay again , still want me to pay the interest of 360


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