Listed below are our top recommendations on how to get in contact with EasyBooks Accounting. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact EasyBooks Accounting. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Marla International Limited
65.31% Contact Match
Developer: bfin sasu
E-Mail: [email protected]
Website: Visit EasyBooks Accounting Website
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By BRYN BIRD1 year ago
The balance column has disappeared for no apparent reason. How do I restore it please? This problem won't wait If I don't get an immediate solution I will have to get something else.
By James Hondo1 year ago
I down loaded easy books thinking I was going to look at it and I see if that was what I wanted.You charged me for a year and I can't use your accounting program and have since downloaded quick books for my Mac and I am requesting a refund
By Matthew Garth2 years ago
I used easy books for a number of years say 2015-2019 and found it to be a good program, however I cancelled mid 2019 and now 2021 need access to the back up files for taxation. I just paid a new subscription of $190AU to do so and can't!!! I have spent hours trying to contact easy books support with no success only to be told I need a new subscription which I just paid for last week? I feel defrauded and have no point of contact. I hope this message is seen by other new customers. Take my word DO NOT PURCHASE PROGRAMS WITH OUT SUPPORT.
By Azad Abdulaziz2 years ago
I have been charged for an account I requested cancellation of on 4 different occasions now. I tried logging in to my account to cancel again but apparently my email doesn’t exist any longer. If this is the case, why am I being charged over and over? I cannot find a number for this company. This is a ripoff
By kevin john jeffs2 years ago
How do I upgrade from the bronze plan to the silver plan
First off let me say I have been a professional bookkeeper and tax preparer for over 15 years. I switched careers to insurance agent and wanted to find a program/app I could use straight on my iPad. Most of the bad reviews on the App Store are over a year old so I decided to give it a try. Didn’t find anywhere in the store that said I would only get “X” amount of transactions. Didn’t describe the extra features or the cost of them on the App Store either. So I downloaded, signed up, went through the 4 step tutorial. It wouldn’t even let me put my company name in when I created a new company. Then I start entering backdated sales. Because I started 2 weeks ago I have 2+ weeks on commissions and expenses to enter. Low and behold... I enter 5 sales and it tells me I have reached my limit. Doesn’t say if I will be able to enter 5 more transactions tomorrow for free or if that is permanently the only free transactions I get. So after using the program less than 5 mins I am forced to make a choice to spend money or find something else... Seeing as it is 230 in the morning; I think I will call it a night and continue my software search in the morning, along with uninstalling this catastrophe for my iPad and closing out the account online. Note to developers: money isn’t everything... try lowering your level of greed and you might get more people interested and better ratings.
I have used this app for 10+ years now and have been happy with it until recently. Several weeks ago I noticed my invoices were looking terrible. It looks like I was using a typewriter that couldn’t fit words on a line and split words at the end of a line and finish them on the next.. like the first version of a word processor software from the 80’s... it took me several hours to actually find a way to contact the company about it and when I finally did, it was just an email. So I sent an email and also submitted to the forum.. after several days I did get a reply that states “thanks for sending in that issue. I have passed it on to my development team to take a look and will get back to you when they have finished.” It’s been weeks now and still no reply and no automatic fixes or updates.. this is ridiculous! I cannot send out these invoices and quotes because they look like a 2nd grader wrote them, actually, my second grader could do better! Looking for a new service now.
For me the app is essential for all my business transactions. Bought all the add ons for the Mac and IOS plus online sync. I spent a lot of money into the app, which I was happy to do because I like the app. Unfortunately, like so many other devs they are switching to a subscription with a monthly cost. So now those "unlimited" add ons that I purchased seem to be no more. I will not continue to be a customer as under the subscription model. Maybe they will continue to offer the current programs the the customers that have signed up already or give us an option to use it as we have been or switch to the subscription if that works better for you. I would continue paying online sync if that happens and change my rating back to 5 star. Otherwise you lost me and probably many others that are already flooded with subscriptions. Formerly happy 6 year customer.
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