Kiplinger Personal Finance app not working? crashes or has problems?

Kiplinger Personal Finance Status


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Summary of Kiplinger Personal Finance Problems 😠👌🔥

- App crashes when trying to download or select an issue

- Subscription renewal and login process is confusing and frustrating

- Poor customer service and difficulty resetting password

- App does not recognize existing account and subscriptions

- App frequently crashes and does not stay open

- App asks for purchase despite having a paid subscription.

  1 Reported Issues: 😵🆘🛟🚨📢

Doug Cable
2023-09-15

I contacted you on 8/10/23 re my subscription problems but have not heard back. I tried to logon today to see if there was a message online for me but could not logon. Due to your confusing and overlapping subscription offers I've ended up paying for 2 subscriptions to Investing for Income. I just received dupicate copies of Sept 2023 Vol 12 #9 to: KVP6022053000/8 and KVP6023748061/9. I want to have one cancelled (obviously) and either receive a credit or have it applied to my original subscription, thus extending it...whatever works. I went to your site for resetting my password so I could login to take care of this but the site does not work: "oops, page does not exist." So, I'm in a loop of not being able to logon or fix the problem. I'm obviously very frustrated. Please respond asap so I can keep the subscription. Otherwise I feel I must cancel all, including the Kiplinger newsletter. I have to assume there are glitches on your side that can be resolved, as opposed to non-caring customer service. Thanks, in advance, for fixing this.

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About this app

We provide our readers with trustworthy information and practical guidance on saving, investing, planning for retirement, paying for college, buying an automobile, home and other major purchases, as well as reliable advice for all stages of their financial lives.  Your subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. current period unless you change your subscription preferences in your account settings.  KIPLINGER'S PERSONAL FINANCE provides down-to-earth advice on managing money and achieving financial security.  Our readers are affluent and influential men and women who are actively involved in their personal-finance decisions, and we are guided by the expectation that they will act on what we write about and benefit from doing so.  You can manage your subscriptions through your account settings after purchase on your device.  Magazine Subscriptions are available for purchase inside KiplingerPersonalFinance.  Six months subscription - $5.  One year subscription - $11.  No cancellation of the current subscription is allowed during active subscription period.