Contact Kiplinger s Personal Finance Support

I have been a Kiplinger’s app subscriber for years. I set the subscription to auto-renew on my iPad. As always, it renewed in January. However, I have been unable to get new issues since the January edition. It says to subscribe to read latest issues. I tried restoring purchases, signing out and signing in, signing out then deleting and reinstalling the app again. Nothing works. I contacted Kiplinger’s about the issue and they said to contact Apple. Contacted Apple and they said to contact the developer. Tried the App Support button and it took me to the same page and same form on Kiplinger’s site to report a problem that I used before. So now I’m in an endless loop and unable to get a resolution.

This is beyond disgusting. I try to read the magazine I have a paid subscription for, and when I click Subscribe I’m told I already have a subscription. To read it, all I have to do is log into the Magzter (?) account I may or may not have. I appear to have one because I can reset the password, but not ever actually log in because that part is broken. I originally signed up using my Facebook account, but that connection is broken, so sorry, you cannot read the issues or get your money back. This hassle has caused me to decide to stop being a Kiplinger read despite reading for 15+ years. I hope their staff can find new jobs…

What is the point of having this subscription and this app if it literally never works? It crashes every time I try to open it. This is a big company and when you offer a product it should work. It blows my mind that you would put anything like this out of you actually cared about your reputation as a company. This app is so unprofessional and such a scam it’s like I just have a hard time reading the articles talking about best place for this and best company for that when you put out the biggest garbage app to read your product. How does this person or people still have their job? Please fix the stupid app!