Contact HomeTrust Support
Company Name: HomeTrust Bank
About: Access your HomeTrust Bank accounts at home, on the road, or anywhere
else with your iPhone or iPad. HomeTrust Mobile Banking app offers
the services** found on HomeTrustBanking.
HomeTrust Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of HomeTrust Bank
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit HomeTrust Website
Privacy Policy: https://www.htb.com/about-us/privacy-notice/
Developer: HomeTrust Bank
Can I trust HomeTrust app?
Protect your data and wallet. We investigate the developer's website (Htb.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
This app will make you want to kill yourself
by I Hate This Freakin App
I don’t usually write reviews but this app is probably one of the worst user experiences I’ve ever had. Don’t bother banking with HomeTrust, you can’t even access your account when you need it most. I’m changing banks ASAP and kissing this sorry excuse for an app goodbye. When it loads on my phone, it takes forever, and only loads when it wants to. This is one of the most inconvenient things I’ve had to deal with. On top of that, I needed to renew an account that was backing up 8+ years of pictures and memories. Because I couldn’t get into this app, I lost all of that. I hate this and I hate hometrust. 🖕🏾🖕🏾🖕🏾🖕🏾
Horrible
by Ele28chick
This app is horrible. It makes me want to switch banks. It recently updated where it semi shows pending transactions, that’s if you can ever get it to load. My fiancé and I have a joint checking and her balances reflect different than mine, for the same account. This mobile app has even caused us multiple overdraft fees because it reflects the wrong balance, also they claim it is in real time, but it isn’t. I get some kind of error message every time I login. It’d be nice to be able to see our transactions once in awhile, and yes I’ve tried uninstalling and reinstalling.
Quality Declining
by Elmslash407
I’ve had this app for around 4 years and I’ve noticed with each update, the app worsens. More often than not, Face ID won’t work, and the app isn’t working around 50% of the time for me (yes, I’ve uninstalled and reinstalled and done hard resets on my phone). My balance is rarely reflected accurately. When I paid my last credit card bill, the bill said it was paid but the new balance wasn’t reflected on the app at all. This is an all too common occurrence that is frustrating to deal with as a consumer.
Have a Problem with HomeTrust Mobile Banking? Report Issue
Why should I report an Issue with HomeTrust Mobile Banking?
- Pulling issues faced by users like you is a good way to draw attention of HomeTrust Mobile Banking to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a HomeTrust Mobile Banking customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using HomeTrust Mobile Banking.
