Insightly CRM app not working? crashes or has problems?

Insightly CRM Status

Last Updated on 2024-11-08 by Insightly

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Summary of Insightly CRM Problems 🔥

- It took a long time to set up and learn how to use the program.

- The current rate may be too expensive for some users.

- There were issues with tasks and projects not deleting/syncing correctly on iPad and mobile versions.

- The auto-renewal payment system can be problematic.

- The project management functionality is not as strong as the CRM features.

- The app can be buggy and have issues with data not showing up correctly in queries.

📋 2 Reported Issues:

Randy Anderson 2022-07-14

Trying to call from my Motorola Android phone using the Insightly App and receive "Action not Supported. Phone calls are not supported on this device." I thought I had used this feature in the past, but I just want to find out if there is a permission in Insightly that needs to be changed, or what the solution might be. I shut down my phone and restarted, turned off the WiFi calling feature temporarily, but still can't call. For the past several months, I have been using the Desktop version and just calling manually from my cell, but I would like to use some of the extra features in phone app. Thanks for your help.

Herve Joasil 2022-04-27

One of my reps is trying to add their work email but are being blocked by Google.

Showing 1-2 of 2 reported issues:

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Common Insightly CRM Problems & Solutions. Troubleshooting Guide

Table of Contents:

Insightly CRM iPhone Issues and Solutions

Insightly CRM iOS app crashes, not working, errors
Insightly CRM iOS app network issues
Insightly CRM on iOS has black/white screen

Insightly CRM Android App Issues and Solutions

Insightly CRM has errors/crashing/not working
Insightly CRM server network connectivity issues
Insightly CRM has black screen

⚠️ Troubleshoot | Fix Now in One Click

Insightly CRM iPhone Issues and Solutions

How to fix Insightly CRM app crashes or not working on Iphone (iOS):

Close and restart the Insightly CRM app on iPhone
Update Insightly CRM app to the Latest Version for iOS
Uninstall and reinstall Insightly CRM iPhone app
Update your iPhone to the latest iOS version

Fix Insightly CRM on iPhone unable to connect to server/internet connection issues::

To resolve Insightly CRM network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Insightly CRM Android App Issues and Solutions

Fix Insightly CRM not working on Android, crashes, errors or is unresponsive:

Force Stop the Insightly CRM App
1. On android, goto Settings » Insightly CRM » click [Force Stop]

Update Insightly CRM to the latest version on PlayStore

Clear Insightly CRM App Cache and Data:
1. On android, goto Settings » Apps » Insightly CRM » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Insightly CRM.

Fix Insightly CRM unable to contact server/ Insightly CRM internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Insightly CRM » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Insightly CRM » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Insightly CRM